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Reviews
Tripadvisor Traveller RatingBased on 3507 Reviews
Traveller ReviewsRanked #131 of 409 hotels in Vienna
Traveller Rating
Excellent
1689
Very Good
1293
Average
349
Poor
94
Terrible
82
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
J694DFjohnnys said...
Great Hotel, Rude Reception Staff
Travelled on 04/2024
Stayed for 7 nights (13th - 20th April). King sized suite was amazing offering stunning views of the Danube. Well appointed breafast that was wonderfult to partake.
Two issues:
1. Very rude receptionist (short and with dark hair). On my second night, I went up to my room and they key didn't work. So I went back down to the reception to request for a resolution. The receptionist didn't even bother to look up after I m...
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A N said...
Victim of racism at the hotel
Travelled on 04/2024
I have been sent the hotel on behalf of Emirates owing to the fact that my connection with Dubai was cancelled.
After sending one night, a man came to my room and opened it without even daring to call me and wait for me to reply.
Upon opening the door, he said that I was supposed to leave since noon. He was very rude in his way of talking to me.
I told him that my flight was scheduled very late and that I had bee...
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19jonr said...
Recommend
Travelled on 04/2024
A really comfortable hotel right on the Danube with good walks along the river. A nice pool and patio area sadly closed for refurbishment whilst we were there. Bar and restaurant very good. Breakfast impeccable. Lots of choice of food and great teas, coffees etc.
Staff great without exception. David on reception very helpful with local advice, maps and suggestions for just about anything in the area.
Old town is ab...
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Jaidjen said...
Great Location and Pleasant Stay
Travelled on 02/2024
We stayed here for 5 days, and it was fantastic. Being Hilton Diamond members, we had free breakfast. The food was delicious with a good blend of usual fare and some local food. Service at the restaurant was top notch. We had dinner there as well and the server was very attentive and helpful. The suite we were given was nice. We had a waterfront view. The room was spacious and had dining table in front of the floor t...
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Ralf K said...
The view from the 6th floor overlooking the Danube was superb.
Travelled on 03/2024
The hotel is superbly located, right on the Danube. The room on the sixth floor is very quiet. You can enjoy the view of the Danube. We specifically booked a room that also includes access to the Executive Lounge. Here, you can enjoy a warm dinner between 6 and 8 p.m. Unfortunately, the lounge is so crowded at that time that you can't get a table. The selection is not very extensive, with only one meal available. Veg...
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