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Reviews
Tripadvisor Traveller RatingBased on 1362 Reviews
Traveller ReviewsRanked #11 of 24 hotels in Vila Nova de Gaia
Traveller Rating
Excellent
412
Very Good
705
Average
186
Poor
38
Terrible
21
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
ClaudiaUnitedKingdom said...
Outstanding! Best stay ever! Claudia UK
Travelled on 09/2023
Forever grateful for the amazing stay @ Novotel Porto Gaia Portugal, congratulations are in order to Mr Pedro (Novotel General Manager) and his entire team! They are all amazing! Professional, courteous but above all incredible human beings! Not just a memorable stay, having a disability and severe health issues, all of them, went above and beyond to take very good care of me. Thank you ever so much, forever gratefu...
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richaturn said...
Rude managers
Travelled on 07/2023
This hotels food is very expensive and some of the staff are very rude, I will not be coming here again. The pool was cloudy and ground floor rooms are noisy and outdated .Guests are constantly being told of for eating or drinking water not purchased at extortionate rates from the hotel...
claremR8154ZE said...
Good Hotel for the price
Travelled on 10/2022
This hotel was the one of the cheapest when I booked, and for the price I would say it is very good. It is a bit dated, but it is clean, well maintained with good quality shower and kettle, fridge and safe in the room. The staff are very friendly and helpful.
I did find my room to be quite warm, despite it being October, and the air conditioning was not very effective, I wouldn't want to stay here in the summer! I ...
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679ssaml said...
Practical hotel
Travelled on 10/2022
The hotel is clean and has friendly staff , especially at the reception desk .
The rooms are basic and needs a bit of freshening up . The pillows were not fit for purpose. Swimming pool was not usable and there is no gym.
The breakfast spread is alright but becomes monotonous. I was disappointed by the bar as they had run out of draught beer by 8 pm in the evening.
Location is not bad and is easily accessible from ...
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Wizas99 said...
Highly recommended.
Travelled on 09/2022
Excellent hotel. Reception very efficient and all the staff were friendly and helpful. Modern hotel and spacious. Our room had everything we needed tea making facilities, fridge, television with News Channels in English, air conditioning etc, etc. Breakfast and evening meal buffet
style had a large choice of food. Within easy reach of the city if you are able bodied and enjoy walking otherwise a taxis is very cheap ...
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