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Reviews
Tripadvisor Traveller RatingBased on 529 Reviews
Traveller ReviewsRanked #41 of 116 hotels in Bologna
Traveller Rating
Excellent
160
Very Good
246
Average
73
Poor
30
Terrible
20
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Cris S said...
Zero Customer Service Zero Hospitality Zero Referral
Travelled on 05/2024
Arrived on our cross road honeymoon, Bologna was not in the plan but decided to make a rest stop, when booking we thought rooms were with bathtubs since all the photos show accordingly and once arrived learned this was not the bookimg made. Simple solution would be expected but not the case, at all! The front receptionist, Donna A. quoted higher upgrading fees of 30% than the booking app and since we could not change...
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Alex S said...
Dinner was superb , rooms good. Although the gym was closed. Joseph in the restaurant was knowledgeable and helpful. ..
Travelled on 12/2023
The restaurant was presentable, check in was a bit longer than necessary although we booked through Expedia probaly why took longer. Gym not serviceable which was not ideal. Dinner was great desert was fantastic and wine lovely .....
Cris2007 said...
Out of the way but.
Travelled on 10/2023
Though far from the city center, I chose this place due to its proximity to FiCO, Eataly World, the main reason for visiting
Bologna and for its value. It comes with free breakfast. The free breakfast was a pleasant surprise - a wide variety of dishes and sweets and espresso cappuccino on request to boot. The lobby and hallway were
plain and dull but my room was very spacious and spotless The icing on the cake was ...
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abl904 said...
Business Hotel without efficiency!
Travelled on 10/2023
We were three friends who had booked the hotel for two nights in connection with the Classic Car Exhibition in Bologna. It is described as a 'business hotel,' but it lacks the necessary business efficiency. Upon our arrival, we had to wait for over 30 minutes at the reception to check in, even though there was only one guest ahead of us. The receptionist was unfriendly, and quite helpless. Without a word of apology, ...
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Giuliano M said...
Stay away!!
Travelled on 06/2023
I strongly advise against booking at this hotel. I made a mistake with the dates of my reservation and tried to contact the hotel staff to change it. The hotel operator, Mr. Matteo Balardinelli, responded to me in an arrogant and unprofessional manner, showing complete insensitivity to my needs. Despite explaining my situation, I was told that there was nothing they could do due to their cancellation policy. I found ...
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