Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2037 Reviews
Traveller ReviewsRanked #25 of 135 hotels in Malaga
Traveller Rating
Excellent
1519
Very Good
281
Average
116
Poor
67
Terrible
54
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
CorinneAuchterarder said...
Perfection in Malaga
Travelled on 12/2025
We had an absolutely fantastic 5 nights here.
Staff were super friendly and very helpful.
We were in room 010, ground floor with a small terrace. Perfect for us. Super king size bed, sofa, table and chairs (in the room and on the terrace).
Great shower. Plenty of product ( shampoo etc)
We were a hop, skip and a jump from the breakfast room and pool. Perfect for us.
Pool area was quiet at this time of year. ...
Read more
Sarah S said...
Superior
Travelled on 11/2025
From arrival I was greeted with professionalism, taken care of and given all the information I required. The hotel staff take time to see where I am from and just to make me feel more at ease will speak in English and change to Spanish when I do, its a lovely feeling to have them pay that much attention and made me feel so welcomed. Rooms are superb and general setting of the hotel is just amazing, only had light sn...
Read more
HanjTrips said...
Overpriced Stay With Misleading Rooms and Unexpected Fees
Travelled on 11/2025
We recently stayed at Gran Hotel Málaga, which happened to be the most expensive hotel of our trip. The location was perfect, and the front yard of the hotel was beautifully designed. The building itself is massive and impressive from the outside.
However, once we got to our rooms, the experience changed. We had two rooms, and both felt very depressing. The photos online show long, elegant curtains, which led us to b...
Read more
alazar783 said...
Stay away horrible customer service
Travelled on 11/2025
This is not a 5 star hotel.. please stay elsewhere. The customer service was beyond horrible. No service was given to a family of 4 in the lounge and at breakfast. The food at breakfast was horrible and everyone was getting served drinks besides my family of 4. We have a video of how they ignored us and never once approached our table. We brought this concern up to the hostess and front desk and no apologies were giv...
Read more
916josephd said...
Great hotel and Amex value
Travelled on 11/2025
Highly recommended. Excellent experience. We stayed here for a quick trip to Spain. Great location. Wonderful staff. Probably the best buffet breakfast Ive ever had. Booked through American Express. Great value through Amex. We will return....