Royal Decameron Cornwall Beach

Just returned from a 2 week stay at Decameron hotel, we had a great time the staff are all lovely very welcoming, the food was really good plenty of choice. We will definitely return in the future. Thanks to everyone at the Royal Decameron Cornwall beach.

Booked this holiday to celebrate my 50th birthday with my friends in November 2019. Our agent requested an upper floor along with birthday recognition and neither was done. My friends even noted my birthday at the a la carte dinner, but again nothing was done. We brought our own wine, and no one offered to open or pour it. The service was lacking at the a la carte restaurants; and it was hit and miss at the lobby bar too. The resort is small and well kept - a big positive was cleanliness. It was spotless! Everyone morning someone was cleaning the pool. It would however be better if they had dishwashers instead of washing glasses in sinks full of water - not the most hygienic. The entertainment was in the lobby which was slightly odd. You had to walk through there to get to the buffet, so it kind of strange. The Micheal Jackson show however was a huge hit! The ladies at the coffee lounge were also wonderful. The beach was fabulous and the highlight of our stay. The cons: the drinks and our room. My bed was damp and wet. I had to ask for them to change it, but I think they dried it out and then sent it back. Because of this, I did not sleep well that week. I've been to many resorts in the Caribbean and have NEVER experienced this issue, so not sure what or why this happened. It really affected my stay. The drinks were watered down and we were quite disappointed. They did seem to be better at the sister hotel, so we ended up going there at night because the layout was better and the service was also good. Overall I would NOT return to this resort. There are plenty of better places to visit.

I have just returned from my cruise and stay today.I am extremely disappointed to say the least .The hotel was a disgrace the food was cold and the service was disgusting, reception kept us waiting to be booked in to our room for 1 and half hours with no apology and were always miserable.The only staff who went out of their way was Nicholas at the beach/ pool bar and Antionette, without them the whole holiday would have been a nightmare. They deserve to be promoted or at least rewarded for their constant happy and willing attitude.Having to set your own table or remove dirty plates yourself and as there were never knives and forks on the table you would have to fetch them yourself or having to wait 30 minutes for them to replace the empty food is just not good enough. The beds were made daily but a clean cloth was never used to wipe the tables or remove used glasses.The only other positive was the entertainment which was excellent and the beautiful views.I can go on and on but it’s a holiday I would not want to harp on. What a shame as I had heard such positive reports about Jamaica. I definitely won’t be returning