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Reviews
Tripadvisor Traveller RatingBased on 2083 Reviews
Traveller ReviewsRanked #14 of 582 hotels in New York City
Traveller Rating
Excellent
1709
Very Good
249
Average
73
Poor
25
Terrible
28
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Osvaldo R said...
Great hotel spot!
Travelled on 01/2026
First off I want to give credit to Mr.Rey and Mr.Yoni Benjoseph. I made mention of my special occasion visit and they did not disappoint! They were also attentive and quick to respond if we needed anything during our stay. That being said the rest of the staff were also kind and very welcoming, so we really appreciated it.
Location wise we did love that we could get just about anywhere being towards the center of Ma...
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Martha H said...
Great Location, Wonderful Staff
Travelled on 01/2026
Besides being at such a convenient location, the Crowne Plaza NY36 has a wonderful friendly staff. When we had to change plans because of an enormous snowstorm. The staff at the front desk was helpful and responsive. We will definitely return....
Nicole P said...
A New York City Gem!
Travelled on 01/2026
I cannot say enough good things about our stay here! This is hands down the best hotel in New York City and we will definitely be coming back for all our future trips.
A huge shoutout to the Manager, Gurmey, for being absolutely amazing and super accommodating. Travel can be stressful, but Gurmey made everything seamless for us. Our flight was actually canceled, and he made extending our stay incredibly easy and str...
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Brittany H said...
Comfortable & Clean Hudson Yards Hotel
Travelled on 01/2026
Absolutely heres a polished, short review you can drop straight onto Google, TripAdvisor, or IHG:
I recently stayed at the Crowne Plaza in New York and had a great experience. The highlight was checking in with Ryan at the front desk after an extremely long travel day that started with an early flight and ended with a 12-hour workday, his kindness truly made a difference. He welcomed me warmly, offered waters, ...
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RJones742012 said...
Excellent location for exploring this wonderful city.
Travelled on 12/2025
Excellent hotel in a Central location. We stayed for a week over Christmas. The staff were friendly and helpful. The room was compact and didn't have enough storage for us to unpack our suitcases. Was lovely to have a coffee machine after a long day. Beds were comfy and bathroom was spacious. We ate in the restaurant and the burgers were delicious. I would recommend staying here....