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Reviews
Tripadvisor Traveller RatingBased on 2033 Reviews
Traveller ReviewsRanked #11 of 575 hotels in New York City
Traveller Rating
Excellent
1666
Very Good
244
Average
71
Poor
24
Terrible
28
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
K9289UHlucyc said...
New York City Midtown stay in an ideal location.
Travelled on 10/2025
Great location if you are visiting NYC for the first time. Close enough to everything, including Penn Station, this allows you to explore the city on foot or via the subway. Easy to walk to Hudson yards, The highline and Chelsea Market or Times Square, Broadway, Grand Central.
We had a super room, spotlessly clean and spacious double double. We were in a higher room and the end of a corridor which afforded us peace...
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Matthew L said...
Great location with amazing staff
Travelled on 11/2025
Fantastic location with Times Square, Empire State and MSG all walkable. Penn station was less than a 5 minute walk making all of the city easily accessible.
Room was a decent size and kept very clean, with a very good sized bathroom.
The staff were brilliant! Jessica was very friendly and welcoming when we checked in and was always happy to help us with any queries about the hotel or the city throughout our stay. ...
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Gusmeister said...
Great for business.
Travelled on 11/2025
Great for business. Rooms small but clean / modern. Good reception / staff and a very good gym for a hotel like this. Close to lots of stuff / offices / time square....
488lindaf said...
Fantastic Hotel in the Best Location!
Travelled on 10/2025
This is a fantastic hotel in the perfect location. And, the staff is incredibly helpful. We had wonderful service from the managers to all the staff, including Jose, as we were packing up our car to go. We would definitely stay here again. Thank you!...
Becky K said...
Perfect hotel for your stay
Travelled on 10/2025
On arrival at the crowne plaza HY36 we was greeted by Gurmey, Edris and Andrew who were so helpful and welcomed us with a glass of champagne and a little pack for our teenage boys. The check in process was quick and simple and we was on our way to our room. The room itself was clean and modern and jad everything we needed. Plenty of toiletries, hairdryer, safe, TV when we needed to chill after countless steps round N...
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