Abora Buenaventura

just got back from this hell hole the way the staff treat you after the lock down was contemptable utter disgrace and way over the top one member of management even had the temerity to tell me boris johnson was to blame because he let us travel here and his president looks after his citizens untill i told him also his president had also let us travel talk about wanting to still be our european friends isolation stay in your rooms but still mix at meal times what a joke soon as lockdown happened all snack bars and other bars closed down attitude of staff changed for the worse food standard dropped maybe because they were taking other hotel guests in was just glad to get out and home will definately not returning here ever again

In the following review, I am not commenting on the Covid-19 outbreak or the restrictions placed on hotel guests and guest facilities. These are understood and accepted. There is no excuse for the following We were staying in our chosen adults only hotel - Corallium Dunamar - having paid a premium for all inclusive, luxury room. We were in room 1512 with a sea and coastal view. After three days, we were told we were on the move and expected a similar standard for the money we had paid. What a shock when we found ourselves here Allocated room 451 in the east concrete tower block over looking a pool, entertainment area – fortunately not in operation – and two other tower blocks (north?) and west. The room was certainly not of the same standard but adequate with a balcony. It looked as if the room had recently been refurbished. There were no dressing gowns, tissues, milk for the tea and coffee, the in room safe didn’t seem to work and had limited storage. There was a small fridge. However, we were confined to the room – security saw to that! – and had the sun for a couple of hours in the afternoon. From previous reviews, we count ourselves lucky that we were in lockdown. As it was, you could hear the noise from other rooms – shouting, singing, children screaming - bouncing round the concrete area. If we had been here when the facilities were fully used, the noise would have been unbearable. When we were on the balcony, even though we were on the fourth floor, we often had to move inside due to smokers on their balcony and those smoking below who the security guard had let out. The main issue is the dining room which shouldn’t occur in any situation. Absolutely dreadful. On the way into their dining area is a large circular propaganda sign – photo below – Saborea buffet – all you need is good food. We were shell shocked when we arrived and saw the large canteen with a mixture of garishly coloured seats, garden chairs and tables. The low ceiling and solid floor meant that the noise bounced round especially when the children screamed or played ball. LED lights showed where the food and drinks were but the ‘Veggie’ sign was over meat products. There was no ‘at seat’ drinks service as you had to go and queue for a beer or wine or soda. No chance of a pre meal drink here. On the way to the drinks queue, your heart sank as you saw the quality of the food on the buffet that awaited you. Sad and browning lettuce, virtually empty bowls of sliced tomatoes, hard boiled eggs floating in some sort of liquid, limited salad accompaniments. Yuk. The signs over the various dishes were wrong so it was a guessing game as to what was on the tray or in a miniscule bowl. One day, a bowl of razor clams had died in vain. It would have been good to try them but looking at the quality of everything else, you weren’t certain how long they had been there or what temperature they had been kept at. I valued my health more. That being said, if you like pizza, chips and hotdogs, you would be in heaven. As for the rest, you took your life in your hands with the most unappetising dishes I have ever had the misfortune to look at. The cooks, chefs and the hotel management must think very little of their guests. Aah almost forgot, there is no need to dress for dinner either. It seems to be ‘come as you are’. Having visited and eaten in over 50 countries, I try to learn something new in each. Lopesan taught me that I have now had the worst dining experience ever When normality returns, needless to say, I won’t be back