Palladium Hotel Don Carlos

Palladium Hotel Don Carlos was an exceptional hotel, everything from staff, whom of which were fantastic and to the food was just spot on. Me and my partner thoroughly enjoyed every moment of this place. Great selection of wide range of different types of foods and a wonderful a le carte restaurant by the sea of which you could book. Food was wonderful and the service was incredible. Cant express how much we felt like royalty at this hotel. We arrived late and missed dinner but they had sandwiches in the restaurant waiting for us which was really nice as we were starving after our long trip. We opted for the all inclusive deal and it best thing we did. It included drinks as well so that was a plus for us. Food was buffet style but always fresh and such a vast variety. Great restaurant staff! Always there to help. The entertainment was very good and we really enjoyed the live music and we all got to dance which was so fun! The entertainment girls were so sweet and very talented. The bar staff were great, always making sure we had a drink in our hand and so so helpful and kind. The views over looking the sea was spectacular and such a treat to wake up too. Room was very nice and clean and we got our sheets and towel changed everyday which was fabulous, especially with the hot weather. The hotel provided beach towels which was great too. Overall a great experience and definitely coming back next year.

Palladium Hotel Don Carlos. Although the hotel is all inclusive only we were still given them annoying wrist bands!. First of all I will bore you all with the (minor) negatives. There was a severe lack of sun-beds when we were there, nowhere near enough for the amount of guests and they all get reserved very early not by the Germans who always get the blame but the Brits. Some that get reserved early don’t even get used. The doors open at 7am and the towel warriors are out. A lot of Hotels we have stayed in don’t allow this. A clothing optional section hidden away in one corner would help solve this. A lot of hotels in the Canary islands have one and they get used quite a lot. There are plenty of tables and chairs outside but wherever we sat it didn’t take the ignorant smokers long to find us and sit at the next table (there was plenty of empty tables away from us) lighting up, blowing smoke everywhere then p**sing off. The soft drinks and beers are only served in small glasses which means you have to visit the bar twice as often which makes more work for the bar staff.. The rooms are not 4 star, there a bit on the small side with not a lot of storage space no settee just 2 odd (not matching) chairs which are not very comfy the chairs in the main area are very low bucket chairs and if you have mobility problems you would never get back up, They were not used very much, but otherwise ok. The shampoo and body-wash was supposed to be topped up daily but our maid was allergic to leaving us any so had to contact reception to get some. there isn’t the usual comb, shaving kit, shower cap or shoe shine but as these get rarely used and most get binned this is a good idea. The second week we were there the maid got partly over her allergy on some days and started topping up the shampoo and bath gel. One major problems is some of the guests themselves, some of the younger guests would go to their rooms between midnight and 2 am shouting, laughing and banging doors and one of them even removed our do not disturb notice. One morning a young blond waitress wiped the tables down then the chairs then the next table with the same cloth. Now the good points (too many to mention but here are a few) Hotel very clean, Apart from the grumpy older lifeguard/ towel man ALL the staff are very good, friendly,hard working courteous and nothing is too much trouble, service is excellent even when there are queues. Went to change the towels which are free and he just grunted at me never even bothered to get up. Hope he never has to rescue anybody!!! You can get a coffee from the machine outside along with soft drinks and sarnies, all day which is a nice touch as most hotels don’t do this, also Cornetto and magnum style ice creams, nuts and crisps are available at the bar as part of the all inclusive just ask (another nice touch). If you are going out for the day you can order a picnic the day before by 8pm and there is plenty to go at in it. The restaurant tables have cards on them which you turn over with a table reserved message on them this is a brilliant system so stops tables been hijacked. We found the food to be of a good standard and always found plenty to eat. If you want to hire a car (not rip-off Goldcar) go up the hill from the hotel, first right,100 Metres on the left here is a very helpful lady that will sort you out. There is free parking at the Hotel but due to the one way traffic system getting out is not easy as sat-navs want to take you the wrong way on one way streets This question gets asked many times about Men wearing long trousers for evening meal, Well I didn’t have to as smart shorts were accepted and with temperatures in the high 30s this was very nice I won’t go to hotels that have this ridiculous long trousers rule in mid summer!. Also the use of the safe is free and there is a fridge in the room. Now for the biggest negatives, your clothes might not fit when you leave due to the good selection of food and drink and here is the biggest negative! we had to leave to go back home. So overall we found this to be a good Hotel on a nice Island, If some of the problems were sorted out we would definitely return.

Just retuned from a fantastic holiday with friends hotel staff food and entertainment one of the best hotels we have ever stayed in ...worth 4 star very clean and friendly staff situated on the sea front the a la carte restaurant worth a visit food very good loads to choose from everyone we met agreed that it was excellent we are returning next year ...you will not be disappointed