Palladium Hotel Don Carlos

Just spent 10 wonderful days at this lovely Hotel. This being our second visit we knew the level of service,and standard of cleanliness, food etc. The Hotel is situated in Siesta, a 10 minute stroll from the resort of Santa Eulalia. We stayed at the Hotel with our daughter & son in-law. On arrival we upgraded to 2 suites which were huge,with jacuzzi bath and rain shower in a separate cubicle. The bed was humongous and extremely comfy. We loved having the space to relax on an evening before we got ready for our evening meal. The food in the restaurant was typical Spanish style,and plentiful, with a large salad and cold meat buffet also, plus a large dessert buffet. The staff worked exceptionally hard in the restaurant serving drinks, clearing, and relaying tables. During our stay the tables have been upgraded,and the cloths removed in favour of runners and placemats. It looked so much nicer. Our daughter & son in law are both vegan. Although they did manage to find something to eat most days, it was a bit repetitive for them. We did however find some good places in Santa Eulalia where they could enjoy a full vegan meal. Project Social being just one. Maybe the Hotel could look at offering some vegan options in the future. This was early for us to holiday, we usually go in August, but there was a good age range of holiday makers, and all of Santa Eulalia was open. The entertainment in the Hotel was a little bit hit and miss, with a typical entertainment team, but they also work hard to entertain everyone. The bus station is behind the little town hall, and has a fab service to quite a lot of places. We went to Ibiza town for €2,10 and Hippy Market in Es Cana for €1,60 each way. Can recommend the view from the top of Dalt Vila, but this would be hard going for anyone with mobility problems as it’s quite a climb, although there are plenty of bars and eateries on the way up to stop to catch your breath. The little church near the Hotel, is beautiful and well worth the stroll to it, again it’s a climb up a fair few stairs,so if mobility is a problem you might give this a miss. The cleaners, and maintenance team are exceptionally hard working,and are always smiling. They do such a great job of keeping the Hotel,pool area,and rooms spotless. All in all I would definitely recommend this Hotel to anyone wanting a lovely Hotel in a gorgeous area. We love Ibiza,and will definitely stay again at Don Carlos. All the staff are so lovely and welcoming.

My husband and I needed a week to relax and recharge batteries whilst lying in the sun - and that’s exactly what we got. We had a wonderful week here. On arrival we were greeted with a cold glass of orange juice and our luggage was taken up to our room. We paid for a sea view room, and we got that but it was a side view sea room. Our room was fine a little on small side though. We were slightly frustrated that we had 2 twin beds and not a double but we contacted reception and they zipped the beds together! We spent our days by the pool when we could get sun-beds - they were high demand! If you weren’t out before 9:30am you’d be lucky to get a sun-bed. The pool itself was very cold so not many people used it, but still lovely and clean. Food wise - you really cannot go wrong. This is an AI hotel so the restaurant is a buffet but the quality and freshness let alone the choices are unbelievable. Breakfast, lunch and dinner the choices were great and the food was very fresh. Having table service for drinks and linen table clothes and napkins made a difference. Drink wise - we both drank the AI options available and never felt we needed to pay for premium drinks. We dined 2 evenings in the A La Carte restaurant (which was included when you stay 7 nights) and this was a wonderful experience. Food was delicious, service and atmosphere fantastic. There is entertainment on during the day and at evenings and this may not suit all but we were able to switch off to it where needed and we enjoyed some of the live bands. Finally the hotel is a 15 min walk to main promenade and about 25 min to the harbour. We walked it a couple of times as was really nice walk. We definitely would come back again and was perfect for a week relaxing.

Arrived at the hotel mid morning, and didn’t expect to be able to check into our room so early so approached reception to ask if they could mind our bags for us, and was so shocked and pleased to be told by the lovely on lady on reception, not to worry because our room was ready! Hotel room lovely and clean, facilities good, nice small pool looking out to sea. The only slight negative was the fact that food allergies are displayed outside the restaurant but not on the actual food labels, which made it a little tricky to manage when choosing what to eat (I am allergic to fish), a lot of meals stated fish or sea food but some were in Spanish and I wasn’t sure so steered clear. A little symbol for each allergen contained on the food labels may be a good quick reference for guests.