Reality does not match pictures online. Old fashioned design. Rooms ok but not that special. Shower leaking. Minibar poorly stuffed and no refill. Staff unfriendly. Pool very cold. Online menu doesnt work. No room service online. No food after 10 pm. Not suitable for disabled people. Lots of steps, no help from staff. Breakfast good but not made clear that not included and presented with heavy bill at the end....