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Reviews
Tripadvisor Traveller RatingBased on 2260 Reviews
Traveller ReviewsRanked #16 of 72 hotels in Santiago de Compostela
Traveller Rating
Excellent
1425
Very Good
631
Average
149
Poor
37
Terrible
18
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
mah0519 said...
I wanted to rate this higher but
Travelled on 05/2024
Without a bellman, a concierge or food available most of the day, not sure how this can be a 5 star hotel. We arrived in the pouring down rain and there was no carport but assumed that the bellman would arrive with umbrellas to assist us. There was no one and we got drenched unloading about 9 articles from our car. I self parked and as I entered the hotel, I witnessed 8 people at the front desk, not one of which had ...
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Jen L said...
More like a 2 star than a 5 star
Travelled on 05/2024
No way is this a 5 star hotel. The location in the park, the pool and the bar staff are the only positives.
Very tired, mould all over the air conditioning vents in our room. Wallpaper chipped and badly patched in the corridors.
Rear elevators not operational in the morning during checkout.
Front desk staff totally disinterested. The two star we stayed at the night before had much more helpful and professional sta...
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am237 said...
No 5 star luxury here
Travelled on 04/2024
The most dull and disappointing 5 star hotel Ive ever stayed in. The decor is minimal to the point of clinical.
The room is more Travelodge or Basic chain than 5 star. No luxury or premium feel whatsoever. Even the bath is uncomfortable and impractical.
We were allocated a room facing a grey concrete wall with a slim side view of trees. The concrete there continued with the comfort of the mattress.
Parking is f...
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Kinan A said...
Very warm & comfortable stay
Travelled on 03/2024
From the beginning to the end, the staff at NH Collection, Santiago de Compostela, were highly welcoming, caring and attentive. If we had any questions or comments, they were always ready to listen and to offer their help.
Paloma, Laura, and Laura, were particularly friendly and helpful.
I observed them extending their support and care to other guests too to the highest standard.
The amenities available were very e...
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Ines H said...
Kid friendly, wonderful breakfast, nice staff.
Travelled on 03/2024
Really wonderful breakfast, everything homemade (even the baked beans), the cheese pie is to die for. The staff at the restaurant are very friendly and attentive. Gave crayons and coloring books to the kids which they loved.
We also spent some time at the indoors pool when it was raining which was great for the kids (us too)....