Terms of Use

Where can I view Terms and Conditions for holidays and flights booked online?

The Terms and Conditions related to your booking can be viewed further along in the booking process on the 'Payment Details' page.

If you like, you can view example sets of Terms and Conditions for:

Who we are

First Choice is a trading name of TUI UK Ltd, part of the TUI Travel Plc Group of companies.

Our registered office is TUI Travel House,Crawley Business Quarter, Fleming Way, Crawley, West Sussex RH10 9QL. TUI Travel Plc is registered in England and Wales under number 2830117. We are fully bonded by the Civil Aviation Authority under Air Travel Organiser's Licence (ATOL) and our number is 2524. We are also members of ABTA and our membership number is V5126.

What you are allowed to do

You are welcome to use this site for the following purposes:

To obtain information
To check the suitability and availability of our products
To make legitimate reservations or purchases of holidays, flights and related products and services

You may feel free to print off one copy only of any individual page of this website for your own personal use. This includes making copies solely for the purpose of storing the same into a cache memory or copies made when a file is downloaded.

This applies as long as you don’t do anything detailed under “What you are not allowed to do”.

What you are not allowed to do

Copy (whether printing onto paper, storing on a disk or any other way), distribute (including distributing copies), tamper with or alter in any way or otherwise use any material in this website except as outlined in “What you are allowed to do”
Copy any material from this website for any other commercial purposes
Remove any copyright, trademark or other intellectual property notices or watermark contained in the original material or any material copied or printed from the website
Use the website for activities that breach laws, infringe any other parties’ rights or breach any standards, content requirements or codes published by any relevant authority
Use the website in any way that interferes with our systems or other users, or in any way that harasses, menaces or harms anyone. You will indemnify us from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of, or in any way connected with, use of the site by you or any other person using your login information
Use the website to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand

What you must do

It’s important that you read the relevant Booking Terms and Conditions before you book any flight, holiday or other product or service. The act of booking signifies that you are aware of and accept these conditions.

Ownership, copyright and trademarks

This website consists of images, texts, formats and styles of presentation, software (including HTML code) and material analogous to it ("Material"). All copyright and other moral, ownership and intellectual property rights capable of subsisting in the Material or derivatives of it from time to time is either owned exclusively by or is licensed to TUI Travel PLC or one of its subsidiary companies.

You acknowledge our rights to the Material. Save as provided elsewhere in these Terms you must not copy, modify, manipulate, transmit, perform, publish, display license or create derivative works from Material accessed through this website. Where copying or transmission is expressly permitted, you must not display any author attribution or copyright notice.

This website also contains certain TUI Travel PLC (or a subsidiary company) trademarks (whether granted or applied for), graphics, logos and service names ("Devices"). The Devices are owned exclusively by TUI Travel PLC or a subsidiary and may not be copied or reproduced in any format (save as provided elsewhere in the Terms), or used in connection with any product or service without TUI Travel PLC consent or in any manner that is likely to cause confusion among customers, disparages or discredits TUI Travel PLC or a subsidiary. All other trademarks not owned by TUI Travel PLC or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by TUI Travel PLC or its affiliates.

The following copyrights and trademarks are acknowledged:

Changes to these Terms and Conditions

Please be aware that we may change or modify all or any part of these Terms and Conditions.

By browsing our website you accept that you are bound by the current Terms and Conditions and disclaimer. We advise you to check these each time you visit the site.

Please note that these Terms and Conditions are separate from the Booking Terms and Conditions (or other specific conditions) that must be accepted before we agree to offer any holiday, flight or other related products and services to you through this website.

If you have any questions about our Terms and Conditions, please feel free to contact us.

Customer’s responsibility

You represent that you are of sufficient age to be using this website and creating legal binding contracts for any liability you may incur as a result of using this site.

You also understand that you are financially responsible for all uses of this website by yourself or through the use of your login information.

Liability disclaimer

We have taken appropriate steps to ensure the information provided by us on this website is accurate at the time you view it. However, we cannot and have not checked the accuracy of all information provided by outside sources. This includes travel agents, other parties linked to or from the website and the providers of other information, such as currency conversion rates.

All such information is provided in good faith. We exclude liability for any errors, omissions or misleading information (unless made recklessly or fraudulently) to the maximum extent permitted by law, together with all implied warranties in connection with such information.

This website contains hyperlinks to other websites (sites published by parties other than First Choice). Such hyperlinks are provided for your reference only. First Choice does not operate such sites and is therefore not responsible for their content. Furthermore, our inclusion of the hyperlinks does not imply any endorsement of material on such websites or any association with their operators.

If you wish to establish a hyperlink from your website to this website, or wish to frame all or any part of this website, you will need our consent in writing.

We make no warranty or representation relating to the availability of this website and have no liability to you should this website become unavailable to your for any reason.

In no circumstances shall we be liable for any injury, loss, claim, damage or any incidental or consequential damages, including but not limited to loss of profits or savings, arising out of, or in any way connected with, the use of any data or information services displayed on this site. This shall not apply to direct personal injury or death.

Notwithstanding the foregoing, in the event that any court of law or other competent authority does make any judgment or decree in your favour imposing on First Choice liability for Material on this website, First Choice hereby limits its liability to you, in cases involving products or services, to an amount not exceeding twice the value of the products or service in question, and in all other cases, to the sum of £250.

Customers are advised and are responsible for reading the "more information" sections.

The use of this website and these Terms shall be subject to the laws of England and Wales and the jurisdiction of the English courts.

First Choice Holidays & Flights Limited, part of the TUI Travel PLC Group of companies of TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex RH10 9QL. Our registered office is at First Choice House, London Road, Crawley, West Sussex RH10 9GX and our company number is 1450256.