Iolida Star

Excellent food, a lot to choose from and every night different kind of food! Great Happy staff, who loved children! Relaxed athmosphere! Definately coming here again! Hotel Is not too big so the atmosphere is nice.

We stayed for a week in room 1803. There is a terrific view. The rooms are clean and spacious. The bathroom was ok, the floor got very wet when using the shower. We were all inclusive. The food selection was good, there was a selection of fresh bread and salad at each meal and also a selection of different dishes for lunch and dinner. The drinks were disappointing, the fruit juices were watery and insipid. The wine came straight from a drinks dispenser with no further description than red or white wine, the cocktails that were free were from cartons which had a very low alcohol content. Also it just seems weird that if you are an ‘all inclusive ‘customer you get drinks in small plastic cups and if you are not all inclusive you get proper glasses! The area around the beach was not kept clean and tidy, there were bricks and rubble and bits of old sun umbrellas. The sea itself was wonderful and warm. Buses to Chania leave every 15 minutes and were always very full, they are good value at 1.8euros per trip. We had a problem with our air conditioning leaking fluid and not working properly and it took the hotel a couple of days to sort out which was difficult because temperatures were in the mid thirties. Most of the staff were friendly and hard working there were just a couple that were rude. Oh and it also seems weird in a Greek hotel that frappes and ouzo are not part of the all inclusive deal!.frappes are 3 euros.

My partner and I stayed in room 1805 which was a beautiful one bedroomed apartment with a lovely view of the sea. It was spotlessly clean and the cleaners came in every day during our fortnight stay. It had a huge balcony but we only had the sun very early in the morning. The bathroom had an efficient shower which I did not use myself as I couldn't reach to adjust the huge showerhead so I used the handshower. Our air con worked well but I would have liked to have adjusted it to a cooler setting but was set on 16 degrees. We didnt watch much tv due to no English channels. The food was nice, breakfast much the same each day but was enjoyable and likewise dinner was good but not outstanding. However I do feel that for an island that has thousands of orange trees, it was disappointing to find the orange juice was tasteless and undrinkable. Lunch at the bar across the road was good, but the all inclusive drinks menu was limited. The cocktails were not the best and I was disappointed to see no Raki on the inclusive list. However the whisky, rum and gin spirits were fine. To conclude, I would say the Iolida Star rooms are the best rooms but the Iolida Beach rooms definitely have the best position to make use of the food and all inclusive drinks. This hotel has a lovely location with a supermarket at the rear and parking underneath. The staff are first class and always ready to help. As others have mentioned the beach to the front is a nice sandy beach, but in certain areas is dirty with accumulated rubbish. I would recommend you take beach shoes due to areas with shingle on the beach and in the water. There was entertainment for a few evenings eg the Greek Evening, a group and karaoke but as there were some nights with nothing we ended up going to another bar, thereby not making use of the all inclusive drinks.