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Reviews
Tripadvisor Traveller RatingBased on 4407 Reviews
Traveller ReviewsRanked #177 of 434 hotels in Amsterdam
Traveller Rating
Excellent
1442
Very Good
2012
Average
649
Poor
154
Terrible
150
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
AviRosen said...
WORST SERVICE I HAVE EVER ENCOUNTERED
Travelled on 05/2026
THIS HOTEL HAS THE WORST SERVICE I HAVE EVER ENCOUNTERED!
Calling the front desk can take 30 minutes and more since nobody answers the phone. If it wasn't for the need to take 2 elevators down to the reception, this might have been forgiven.
We had a problem with our air conditioning as we've checked in. The following day, asked the front desk for a technician (it took 30 minutes to get through}. After waiting for an...
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Michel T said...
Perfect stay
Travelled on 05/2026
The stay was great. The staff was very helpful. I requested an anticipated check-in and Abdullah was very helpful with the request.
Thank you for all the staff!...
S7014SQpb said...
Doesn't match expectations
Travelled on 05/2026
Firstly the staff were absolutely fab no issues with them what so ever. The room was ok, nothing special to be honest and very expensive, but I suppose it's prime location hikes the prices up. The bed was extremely hard and as I have bad hips this made for a painful, wakeful sleep. Also Husband's back was hurting after a night's sleep.
The light kept going off in the bathroom which was annoying, I'm standing in the ...
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Sami S said...
Most convenient hotel in Amsterdam
Travelled on 05/2026
Great stay at Inntel Hotel Amsterdam Centre! Perfect central location, clean and comfortable rooms. Special thanks to Abdullah at reception for his warm welcome and excellent service. Highly recommend!...
Joe S said...
Great stay
Travelled on 04/2026
Amazing customer service with Abdullah great stay I will be back...