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Reviews
Tripadvisor Traveller RatingBased on 4382 Reviews
Traveller ReviewsRanked #176 of 430 hotels in Amsterdam
Traveller Rating
Excellent
1433
Very Good
2005
Average
644
Poor
154
Terrible
146
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
David N said...
Well-recommended overall
Travelled on 12/2025
Great location in the centre of the city and only 7-8 minutes walk from the central train station. Its a large hotel with sections in adjoining buildings but there doesn't seem to be much difference between the rooms to be honest which were both well-equipped with strong shower and very comfy beds and air can / heating that worked....
scottbW6521RF said...
Odd decor
Travelled on 11/2025
Comfy bed but the decor and lighting was not good at all it was like staying in building site odd ans the chair cannot see point at all
No cups for cup t or coffee odd glasses good luck! Would not return here...
433tracyw said...
Bad customer service very noisy room
Travelled on 11/2025
Ive rated the hotel so low due to the bad and lack of customer service and the noise.
My husband and I visited for 4 days and booked the monumental suit, we were told when calling and asking it was the penthouse suit and in a quiet area high up!
We was put in a suit on the third floor and the noise was just unbearable, I had to sleep with EarPods in and sleep music and could still hear the sound of screaming and...
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Hartmut S said...
Good location
Travelled on 11/2025
A very well located hotel close to the train station. Pleasant and cooperating staff. Clean and (at least the room we had) very quiet....
ndmjao said...
Nice central location
Travelled on 10/2025
Nice hotel, clean and comfortable, stayed 3 nights, was a bit expensive for what was on offer, great central location and area. Bed was very comfortable, down side the hotel bar is only open for a few hours on a Friday night. Did not have breakfast so unable to comment of the food....