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Reviews
Tripadvisor Traveller RatingBased on 4336 Reviews
Traveller ReviewsRanked #97 of 430 hotels in Amsterdam
Traveller Rating
Excellent
2654
Very Good
1278
Average
274
Poor
75
Terrible
55
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Connor T said...
An incredible trip made extra special by Paloma & Team Aitana!
Travelled on 01/2026
We had a wonderful stay at this hotel in Amsterdam. The trip was made even more special by Paloma & the team @ Aitana being a repeat visitor to this hotel we had some really lovely personal touches welcoming us back to the family. And for that I cant thank Paloma & the guys enough.
The location was perfect for exploring the city, with major attractions, restaurants, and public transport all within easy walking dis...
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Tourist02760770206 said...
TERRIBLE HOTEL
Travelled on 01/2026
THE WORST HOTEL EVER.
Initially we checked in but then waited more than one hour and a half for our room to be ready, even when we arrived at the exact time that the hotel indicated. The room is nice but the shower is terrible, the beds are very uncomfortable. Me and my family ordered room service, waited for 40min then a staff came to our room to tell us that the restaurant was already closed.. In the downstairs res...
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JAT77 said...
Second stay
Travelled on 12/2025
Great location & first visit in 2018 made it an easy decision to stay here again.
Stayed room only. Really informative at check in.
Very clean, less than a 10 minute walk from the central station and very accessible to the city (walking, trams, canals etc).
Great place to stay...
Dennis J said...
Would recommend
Travelled on 12/2025
Amazing stay, friendly staff and perfect mattress. Cocktails and food were great as well.check in and out went smoothly....
Jimmy C said...
Nice location, great staff
Travelled on 12/2025
The menu in the restaurant could have a bit more options but all the staff is really great. Our server Petrah was amazing, took time to talk and also gave us many Amsterdam tips.
I recommend to stop by for the atmosphere and people!...