Hotel Diana Palace

When rating this hotel you must do so but compare apples with apples ! Don’t compare it with 4* hotels in the likes of Turkey which are of a much higher standard. Also, rate it against the price you pay !!! For 4* rated hotel on a small Greek island this is a very good hotel compared to its neighbouring hotels. We paid £600 for a week in mud July when we couldn’t even get a 4* B&B in the same town for the same week for under £500. Do the maths ! It’s a no brainier folks. Our room was not one of the recently refurbished ones but it did overlook the pool and it was in a great position (room 208). Basis with dated furniture but absolutely acceptable, loads of storage room, good size bed and bathroom, good shower and kept spotless by the cleaners. Clean towels daily and clean bedding every other day. The food is very good for this standard of hotel. It is somewhat limited in choice but it is all cooked to a very good standard, good quality produce and it is all served fresh and hot. If your expecting massive choice, steaks and the likes every night then go 5* and pay a grand a piece as we do in Turkey ! The pool are is spotless albeit a bit cramped and yes, most of the sun beds have gone by 8.05am but if your up for 7.45 each day you will get what you want. Won’t suit everyone but that’s the facts ! There are usually beds available at the second lower pool later on in the morning. The staff are all very hard working and always have a smile and pleasant greeting for us 24/7. There is day time entertainment organised by the two girl animation team who try very hard to get people involved and do a great job. There is evening entertainment most night which is mixed in quality, but isn’t it everywhere ? You can’t please all of the people all of the time. The location is very central and there are numerous very high quality restaurants all directly outside the hotel Now, my only negative, the drinks !!! All the spirits on the All inc are local and of a poor quality in Alcoholic content. e.g. the gin is only 30% proof, the cocktails are terrible and the likes of brandy, whiskey, JD and Baileys are also of a very poor quality. This is all then compounded by the very sugary and syrupy mixers used from the pumps which have almost no fizz either. Not a good combination at all. No sparkling wine or Prosecco, No cider, one choice off all the house wines which are not even served out of bottles etc, etc, etc. This was the biggest complaint I heard amongst the other hotel guests, not just us. I would ask the management to have a rethink about the quality of the drinks they serve. If they did do this the ratings would then be a true 4* and your holiday experience improved no end. All in all, would I return ? To be honest i’ve very unsure, but, if the management reviewed the drinks and offered the likes of Gordon’s, Smirnoff, Mataxa and some bottles of mixers like Schweppes or Britvic etc then 100% I would return.

we were very apprehensive about this trip after reading the reviews about certain things, but always travel with our own opinion from our own experience, the BAD reviews weren’t wrong! after 27 hours of being awake with travelling etc, we arrived at the Diana Palace Hotel at 11am on the 7/7/19. we had NO welcome drinks and had to wait 2 hours for our room to become available. after 2 hours we finally reached our room, rooms are very basic, remind me of an army standard, beds are extremely low and hard, there’s a basic kitchenette and the bathrooms are not very modernised, the plastic chairs on the balcony aren’t very steady and one collapsed whilst sitting on it. the pool area at the top of the hotel, the sun beds are so close together your basically sitting on top of each other and are mostly gone by 8:05am. we spent our week down at the kids pool, more spacious, sun beds are most comfortable and the pool was nice and warm. now the food, abysmal and horrendous with a side serving of cold, the choice was very very limited, not an all inclusive 4* standard AT ALL! the same foods were served everyday, and what wasn’t served at lunch was served at dinner time! we spent a total of 7 nights there and ate out 4 nights because the food was intolerable! every time the restraint opened half the food wasn’t cooked and people were queuing for their choice of meal. the air conditioning has to be paid for if you want to use it as and when I think it’s around 5 Euro per day along with the 21 euro tourist tax on arrival. having the hotel control when you have air conditioning is wrong in my opinion especially in near 40 degree heat! all in all the best part of the holiday was the cleaning team, rooms cleaned everyday very polite ladies! the weather was dandy too! also for those wanting to eat out, ZORBAS taverna outside the hotel back entrance is pukka!

We visited Diana Palace in July a party of six including 2 children, on arrival we were greated with a drink and taken to our rooms...... urgh! The rooms were dated, dark and very basic. We were in the block of rooms near the animation area and children's pool. We unpacked and started ours hols, the first night was so noisy, all night long, doors slamming, shouting and general road noise. It never got any better, we did ask to move rooms but reception advised the hotel was fully booked, we were told to come back the next day, once again reception were unable to help at this point we hadnt slept and my parens were very distressed. The rooms had ants and cockroaches, we had reception out twice to spray and destroy the bugs. The bathroom was horrible, rusted ceiling and shower curtain was mouldy. The cleaners had brushed the ceiling a few times but left black rust flakes all over the toilet, sink and floor. I cleaned after the cleaner. Twice the cleaners left dirty cloths in the room? We informed the jet2 rep, who took photos of the room and agreed how horrible and dirty the room was. The drinks aren't great, we ended up paying for better quality food ok although we ate out 5 times out of 10 days. Pool area very run down, there was a really dirty part of the pool, see the photo, the white paint off the floor around the pool was flaking off causing the pool to be contaminated, no shower around the pool for people to shower before getting in. I would say the only positive points were the bar staff and animation team. If you have any standards this is NOT the hotel for you!!!!! Argassi has no beach and a very busy road but some great restaurants..... We will not return and certainly will not recommend, very disappointed by the whole experience.