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    Hotel Napa Mermaid

    PPPPP Plus

    InAyia Napa, Cyprus

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1807 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Hotel Napa Mermaid has a modern pool and sunloungers with views of the sea – thanks to its coastal perch.

    This hotel's got sunbeds, cabanas and a bar surrounding its sea-facing pool. All rooms come with a balcony or terrace, and guests can upgrade to units with a sea view. For dining, the restaurant hosts themed buffet nights and also has à la carte options available.

    The hotel's in a peaceful section of Ayia Napa on the south-east coast of Cyprus, a 10-minute walk from the heart of town. There are bars, restaurants and shops just a few minutes away on foot. Plus, it's a one-minute walk across the road to a sandy beach.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 150
    • Lifts: 3
    • Buildings: 2
    • Floors: 4
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Sea views
    • 3 pools
    • 2 bars
    • A La Carte until May 2021
    • Platinum from May 2021

    Location

    • Across the road from the beach at Grecian Bay
    • 200m to shops, bars and restaurants
    • 1km to Ayia Napa
    • 100m to the bus stop with a service running every 20 minutes to Ayia Napa in high season
    • View Location
    SPECIAL OFFER

    Fruit and Wine Offer

    Free fruit and wine on arrival for honeymooners, anniversaries and repeat customers.

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    Full Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner.  

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 outdoor pools

      Palm trees and shrubs are dotted around the large pools and the terrace is coated with comfy sunloungers to relax on by the pool and parasols for those wanting a bit of shade.

    • Evening entertainment programme

      Enjoy the sounds of live musicians in the evening. Don't forget to get yourself a drink before you sit down.

    • Flavours buffet restaurant

      Offering themed buffet dinners and fine dining in the trendy, modern set restaurant. Snacks and à la carte meal options are also available here. Smart casual dress code is required at dinner, gentleman are asked to wear full-length trousers. Children's early meals and highchairs are available.

    Rooms

    View all rooms
    Staycation in Cyprus
    10 Oct , 2020 Iamalwayswright, 297930
    Three couples who can’t travel out of Cyprus decided to take advantage of the government subsidy scheme for residents. We booked the Napa Mermaid based on good reviews. Great choice. The hotel is spotless, the staff couldn’t have been more attentive and the food was excellent. Only disadvantage was the air conditioning may need an overhaul in the bedrooms. It was fairly uncomfortable trying to sleep. We are all expats and live in Cyprus. Very used to Aircon but couldn’t get the rooms cool enough. To be fair it was unseasonably hot and humid. We all reckon we will repeat the pleasure and help the Cypriot economy!
    Like a second home for us
    03 Oct , 2020 LBurkhalter74, 2275797
    We visit the Napa Mermaid Hotel once a year for several years now. Over the years it has become like our second home. The staff is super friendly, the hotel is in very good shape and it has one of the cleanest pools we've ever seen. And this year it was good to see that everyone took the topic Covid-19 very seriously. It's a privilege to come back next year. Thank you to everyone at Napa Mermaid to make our stay unforgetable and make us feel very welcome.
    Super relaxing place, exquisite food, wonderful helpful staff.
    24 Sep , 2020 Jorgyx
    Everything was excellent. The food? The best breakfast buffet I've had in any country I've been to so far and the dinner and a la carte menu was so good we only went out once for lunch on our first out of three days of stay!! Staff are super friendly and generally lovely
    Good location
    24 Sep , 2020 Ariana_03, 190372
    We booked the hotel after reading the nice reviews here and comparing the reviews with other 4 and 5 * hotels in the area...I cannot say that we did our best choice doing that, because we expected much more but I still give an excellent rating because we had a lovely time, our room was upgraded to a sea view room and we had a double bed as we requested...The reception staff (2 ladies) were very nice, smiling all the time and helpful,but we cannot say the same for the breakfast waiters who were not smiling at all, and breakfast was very poor comparing with other 4 * hotels.Maybe it was just this year,because of the Covid situation, but still, as a vegan I didn't have too many choices,except tomatoes ,cucumbers and olives...no milk substitute for the coffee...As I said I found some things but I had bigger expectations...The measures taken were very good, with hand sanitiser everywhere,only 2 persons allowed in the elevators etc...The beach is just over the main street by the hotel, a nice sandy beach,but you need to pay for sunbeds. Pool towels provided at Spa reception.We want to thank you to reservation team as well who provide us a nice room and a double bed,and for this we gave the excellent rating! :)
    Lovely cosy and comfortable hotel.
    14 Sep , 2020 Toulla G
    We stayed here in executive bungalow for 4 nights in July and thoroughly enjoyed our stay. The room was big and comfortable and so clean, beds super comfy. Food delicious, top notch. Pool and sunbeds great. Staff very friendly especially the pool bar. Wednesday night great entertainment, father and son both really good. Cannot fault this hotel.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally