Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 5820 Reviews
Traveller ReviewsRanked #166 of 565 hotels in Barcelona
Traveller Rating
Excellent
3229
Very Good
1983
Average
415
Poor
113
Terrible
80
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Susan S said...
Too expensive for room type, not a nice or safe area.
Travelled on 07/2025
Heres a 1499-character summary suitable for a review:
---
Mixed experience at Hotel Barcelona Universal. Prior to arrival, I sent three emails (two directly, one via Hotels.com) and only received one reply. The toilet didn't flush properly, and the bath-to-shower lever was broken. The TV remote had no back, and instead of replacing it, staff just changed the batteries. The in-room safe was locked on arrival and di...
Read more
Georgiarannard said...
Great location , pleasant stay
Travelled on 06/2025
Ideally located on the Main Street with easy access to las rambla and the beach , my parents have stayed here prior and this was my first time in Barcelona, if browsed the reviews and noticed mixed reviews but like anything everyones experience is unique
One thing I noted that some rooms didnt have a view so got in contact when we booked to see it was possible to adjust so we got a room with a view however when w...
Read more
marinaa90 said...
Good hotel and good location
Travelled on 06/2025
Helpful front desk receptions they upgraded our room for extra fees but without earlier booking the rooms are good looking main street the breakfast buffet is repetitive but good ull find something to eat there is pool but its small and there is pool bar...
MAVID1984 said...
Great Location
Travelled on 06/2025
Regular visitors to Barcelona and booked this hotel for its location. 10 minute walk to Las Ramblas and Placa Reial. There was also a metro stop right outside.
Rooms were a decent size and had excellent air-conditioning which was needed in the heat wave. Rooms were cleaned daily and had a free safe to use. Only let down was the power of the shower.
Friendly reception staff. Used the rooftop bar which was a good add...
Read more
richardjbacon said...
Great team and location but some areas to take note of before booking
Travelled on 06/2025
Visited the Universal on a 6 day trip to Barcelona with my family in June 2025.
Firstly wanted to recognise the team at the hotel who were exceptional from arrival to departure. A delayed flight meant we arrived at 1am but were met with a friendly welcome at reception who got us checked in and explained the essentials for our stay. Reception was always manned alongside some members of staff in the hotel lobby, who...
Read more