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Reviews
Tripadvisor Traveller RatingBased on 3054 Reviews
Traveller ReviewsRanked #318 of 583 hotels in Barcelona
Traveller Rating
Excellent
1352
Very Good
932
Average
378
Poor
182
Terrible
210
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Stay579216 said...
Terrible treatment
Travelled on 04/2026
The reception desk was rude and not hospitable. Three different times we were given the wrong password for the wifi and were treated rudely for asking. We had pre ordered a fruit basket which we asked to be delivered immediately after we checked in. We were told that is could not be delivered until after 5 pm., so I told them to cancel it as we were eating an early dinner and did not want it delivered after we had ea...
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ROMULO R said...
Excelent night
Travelled on 04/2026
Exquisite food, great service and special treatment, Davide was a gentleman all the way of the evening from the beginning to the end. Must come again and Carmen give us the the best cocktails....
andyy1979 said...
Great Location and Staff, but Let Down by Noise and Inconsistency
Travelled on 04/2026
Stayed at the Eurostars Grand Marina for 5 nights over the Easter weekend and overall had a decent experience, but with some notable drawbacks.
Positives:
The location is excellent, especially if you want to be close to the port and main attractions. The food was very good throughout our stay, and the staff were consistently friendly and helpful, which made a positive difference.
Negatives:
Housekeeping was qui...
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John N said...
Wonderful, enjoyable
Travelled on 03/2026
I say what an amazing place the staff were absolutely wonderful. The bar staff reception people could not be helpful enough would recommend it to anyone and everyone they help make the experience so so amazing....
Darcey S said...
Luxurious adventure!
Travelled on 03/2026
an amazing and luxurious place to stay for our days in Barcelona! Its a perfect spot on the water, overlooking the city, and the rooms are beautiful. Sergei gave amazing customer service in reception and told us all of the highlights an how to get around the city. We feel like we made the most of every minute of the city, while enjoying the beautiful hotel.
The gym is great! The view from the top floor i...
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