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Reviews
Tripadvisor Traveller RatingBased on 1444 Reviews
Traveller ReviewsRanked #274 of 590 hotels in Barcelona
Traveller Rating
Excellent
761
Very Good
352
Average
132
Poor
79
Terrible
120
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Dee M said...
STA
Travelled on 06/2026
This was one of the worst hotel experiences I have ever had.
The daytime manager was dishonest and repeatedly misled guests, even claiming that the police had sent a letter when that was simply not true. His attitude and behaviour were completely unprofessional, and dealing with him was extremely uncomfortable.
The assistant manager was boring, incompetent, and had strangely weird eye contact that made interactions...
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Nicola D said...
Nice hotel, fantastic staff fee teething problems
Travelled on 06/2026
The hotels location is fantastic but dont walk through the park late at night as unfortunately there is alot of homeless people there and people smoking drugs and drinking. Whilst this is out of the hotels control, it is the back entrance leading up to the hotel just so your aware. The hotel is very well maintained with great amenities. The pools and gym are great, the spa looked lovely however we didnt use it as it ...
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Wanderer20386238385 said...
Misleading Pet Policy and Extremely Unprofessional Service
Travelled on 04/2026
Absolutely unacceptable and highly unprofessional experience.
We booked this hotel specifically because it clearly stated on Booking.com that pets are allowed. Upon arrival, however, we were refused entry with our dog without any valid or consistent explanation, leaving us stranded without accommodation.
To make matters even worse, the hotel changed its pet policy just one day after our reservation and then refused...
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Arno P said...
excellent hotel with spacious rooms overlooking the city
Travelled on 04/2026
we had a very spacious room with private terrace overlooking the harbour. staff is very friendly and helpful. nice pool with cabanas....
Anchorstorytime said...
Retreat from the city to a peaceful oasis.
Travelled on 09/2025
Beautiful hotel to escape the city humdrum.
Exceptional views across the city. Staff wonderful, very helpful in all hotel depts.
We couldn't get WiFi at all and were moved to 5th floor. Very good idea as air conditioning on 3rd floor bedroom very noisy. Need more storage space. Dresses cannot be hung without creasing at bottom. Please use walls to put up some hooks.
Pool delightful but building a sauna at the m...
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