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Reviews
Tripadvisor Traveller RatingBased on 3006 Reviews
Traveller ReviewsRanked #104 of 570 hotels in Barcelona
Traveller Rating
Excellent
1621
Very Good
1075
Average
210
Poor
59
Terrible
42
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Phillipe B said...
3 star hotel not for couples
Travelled on 12/2025
My stay at this hotel was one of the most disappointing experiences Ive ever had. The overall organization feels chaotic and completely unprofessional. From the moment I tried to resolve a simple issue, it became clear that customer service is not a priority here.
Guest Relations, particularly Martinez, was unhelpful and showed little interest in actually assisting me. Instead of offering solutions, I was met with ...
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N1njaKiwi said...
Book this hotel
Travelled on 11/2025
Great hotel, spacious rooms and very comfortable bed. Shower and bath were very clean. Breakfast bare had a huge variety of food selection. Public transport is very close. Metro les Corts is 8min walk away and also bus or tram station right above the hotel. Theirs is also a solarium at the rooftop with a pool, which we didnt use cause of the colder temperature. Right next to the hotel is a huge mall with lots of sh...
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wchristinakeith said...
Great service, great staff
Travelled on 06/2025
These folk went above and beyond especially Sara and Muhammad (porter)
Between the two of them they fixed a very serious issue for me with the best result...
Lucia N said...
Excelent hotel
Travelled on 11/2025
Excelent hotel, everyone is kind and helpful. The breakfast buffet is very complete and the staff that works there are always ready and happy to help you and offer you a drink...
Richsawsedges said...
Clean, comfy with a good breakfast selection
Travelled on 11/2025
Stayed for 3 nights on business, just what you need, clean and comfy. Breakfast was a very wide ranging buffet, all fresh and the hot food was hot, not tepid.
Frontdesk staff were very hepful when I did experience problems.
The hotel is around 15 minutes walk from Sants Station and 45-50 from Sagrada Familia (stupid idea to walk),...