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Reviews
Tripadvisor Traveller RatingBased on 1619 Reviews
Traveller ReviewsRanked #118 of 574 hotels in Barcelona
Traveller Rating
Excellent
864
Very Good
519
Average
144
Poor
56
Terrible
36
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
filippo g said...
Esperienze negative per servizio scortese e struttura
Travelled on 03/2026
Very negative experience. The hotel rooms are old and not all well maintained, the hotel clearly needs to be restructure.In my room the washbasin was broken and the lights of the room not working and nobody came to fix even we solicited support.The receptionist Natalia very unpleasant, not present at the desk for the check in (at 6 pm nobody was at the reception we had to wait for her 15 minutes as nobody was there!!...
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Global28900991537 said...
Ok as a base for a short trip to Barcelona
Travelled on 02/2026
Booked through an EasyJet package. Its an ex art gallery and museum so quite quirky.
Good things:
Excellent location near metro stations
Big room with nice sky scape view
Very clean
Good beds
Lovely bathroom
Nice staff
Good breakfast and not crowded
Could do better:
Room only seemed to be serviced when asked for it. Dove late afternoon which is late when returning to relax
Bathroom door not offering much privacy. F...
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tomer m said...
More a 3 star hotel TBH
Travelled on 12/2025
More a 3 star hotel TBH. Location is good but staff is not very helpful, the corridors can be noisy at night (teenagers?), the safe didn't work and the public restrooms were so dirty one day that even my daughter wouldn't use them (and her standards are of public primary schools...)....
L M said...
Horrible service
Travelled on 12/2025
I got the WORST service I have ever had in this hotel from someone in the reception named Maria. She laughed at me when I asked for two pillows (nothing exceptional from such a hotel!! ). Not only she didn't make ANY effort, she laughed at my face. This is Extremely rude person and service!!! Very basic hotel. Wouldn't recommend and really not value for money...
Yap M said...
Its a boutique hotel and not a palace or museum as in its name
Travelled on 11/2025
Good :
- in the heart of city where certain interesting buildings, streets with shops selling branded goods and the coast are within walking distance.
- within metro and bus stand for those who wish to travel by public transport to visit sites that are further away
- front desk staff are helpful and friendly
- available breakfast is good
- room size is decent for 3 person and luggages
- water and tea bags are prov...
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