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    Gran Hotel Bali

    PPPPP Plus

    InBenidorm, Costa Blanca, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 7319 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    Thanks to a window-lined spa and a rooftop lookout, the Gran Hotel Bali's got enviable views of Spain's Costa Blanca.

    One of the tallest hotels in Europe, this place is heavy on views –it has lifts with glass walls and a sky-high rooftop viewpoint. There's also a spa* with hot tubs and massage rooms, plus a gym*. The two outdoor pools are perfect for relaxing days on a sunlounger.

    The hotel's in a quiet setting, under a 10-minute walk from Poniente Beach – Benidorm’s longest stretch of sand. Bars and restaurants are just a few minutes away on foot. It takes 10 minutes to reach Benidorm old town by taxi, or guests can walk there in 50 minutes.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    Due to health and safety reasons, mobility scooters aren't allowed in the hotel. You might be able to park and charge your mobility scooter outside the hotel though. If you have a Blue Badge, we'd recommend you take it on holiday with you. Manual and electric wheelchairs are fine to use inside and out.

    • Rooms: 776
    • Lifts: 13
    • Buildings: 2
    • Floors: 43

    Things you'll love

    • Rooftop viewpoint
    • Pair of pools
    • Near Poniente Beach

    Location

    • 350m downhill to the beach
    • 200m to the nearest supermarket, cafés, bars and restaurants
    • 3km to Benidorm Old Town and nearest nightclubs
    • Located in a built-up area
    • View Location

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee, 10.00-23.00. Snacks at set times.

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      You'll find two outdoor pools here, one is complemented by a bridge, and there are areas filled with sunbeds for you to relax on.

    • Buffet restaurants

      There are two buffet restaurants serving breakfast, lunch, and dinner. And there's a show-cooking area at both. Please note that beach wear is not allowed when dining at either restaurant.

    • Evening entertainment programme

      There's live music and dancing for families to enjoy.

    Rooms

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    • Twin Room with Balcony

      Twin rooms come with a balcony, and 1 sofa-bed in the bedroom. There's also air-conditioning, a shower or bath, a hairdryer, and a TV. Wi-Fi* incurs a charge in rooms.

    Birthday Trip
    17 Mar , 2020 K99kty
    Fantastic stay at a great hotel! I’ve just returned from a fun week staying all inclusive & I cannot express enough how good it was. From start to finish I was made to feel welcome, check in was quick & when I made my way up 16 floors I was more than happy with my room. Two big double bed, en-suite bathroom with shower & separate bath. Huge balcony overlooking the beach & pool area & fridge & hairdryer in room. I mentioned to the staff it was my birthday & they arranged a bottle of wine & chocolates in my room...very nice touch. The all inclusive was one of the best I’ve experienced...all branded spirits, lovely local wine from 10am-11pm & snacks available 24hrs. I only ate in the hotel twice, once at breakfast & I was advised to visit the restaurant below the reception as it was bigger & less crowded. Standard breakfast choices & tea & coffee machines were self service. Lots of food choice in the evening, something for everyone & bottles of wine & water bought to your table via table service. The hotel was clean & the staff were friendly. The location is perfect for the beach & around the hotel there are loads of bars, clubs & restaurants. I met some amazing people in this hotel (staff & guests) & hopefully later in the year I will book to return here again. Thank you Gran Bali Hotel! Katy (Room 1618)
    Poor service
    15 Mar , 2020 samanthaaE7835KR
    No communication regarding ‘lock down’ for corona virus ! We as guest have found out via media. When trying to reach a pharmacy the police have asked us to return to the hotel. Again no information given by the hotel regarding shops closing and police pro trolling . Checked out @ 12 , no access to money or supermarket for any drinks or food ! Hotel wouldn’t extend our all inclusive status. Our flights had been delayed by six hours meant we were unable to eat & drink. A couple who had a 5month old baby were continuously able to get alcoholic drinks even though the mother couldn’t walk and the partner was giving sexual activity to another female at the bar all whilst the 5month old baby slept in his pushchair next to them !!! We begged the staff to not allow them to drink anymore or abuse the all inclusive service when they were in a state of being pissed. To reassure you all we helped this couple get back to there room with the young baby. After the mother was being sick we also had to wheelchair her up stairs to her room ! And staff did nothing but mock them ! Hotel has a nice view though 🤣
    Fat Cu•t
    14 Mar , 2020 peterb237, 528850
    That is what the night reception man with a ponytail call my wife. N is the missing letter for those who couldn’t dream of being spoken to like that. The hotel is impressive but the waiting staff have an extreme dislike for the English. We went there with our 3 boys. Limited service, no entertainment. Food ok but you need to like rabbit or pig trotters, not quite 4•! We had an issue on arrival as to no bed for my son even though we booked months in advance..... 4 calls and 3 hours later into the night I finally had to visit the reception and they did not like this as others were able to see the poor service. Then on the 2nd night we had an issue with another couple from Solihull, due to numbers of their party we were made out to be the bad party but would say that their actions were less than ‘normal’! The hotel offered no support and infact this is when the chosen words were said as heard by others. I would class some of the staff as little more than British bullying scum and don’t expect any more! I am still awaiting a response from the head office re the out comes and a release of the cctv as I wish to peruse this matter. HELL HOLE AND AVOID ID YOUR ENGLISH. Hotel is tidy, nice view high up, cold pool and poor location for the town.
    A good base location
    12 Mar , 2020 leannej849
    We had read mixed reviews about the hotel before we stayed so were unsure what to expect. Overall our stay was good value for money. The hotel room was basic but clean and the staff were friendly and helpful. Reception was often very busy and we found some inconsistencies in the a inclusive rules depending on the staff member who served us. The food was typically spanish,some good variety of foods but not good for fussy eaters. We found that the lunchtime rush was very busy so best to get there early. The pool area was lovely and clean with plenty of space and sunbeds but we were disappointed that the pools were not heated as we had a young child who could not use the facilities as it was just too cold. The location was fairly good with access to the beach and buses nearby so enough to entertain us for the few days we stayed. Not much in the way of entertainment for families especially younger children at this time of year. Would recommend the hotel for a few days away as a base location.
    Tired hotel
    10 Mar , 2020 502junep, 187069
    Quite impressive from the outside but quite tired inside. Pool and deck area was dirty.Staff on reception were friendly and helpful. Staff in the dining room were quite grumpy and obviously not enough of them, as tables were not cleared quickly enough for guests to sit down. We were half board and understood we had to pay for drinks, but I do think having to pay for water in the dining room is wrong. Our room was small and the bathroom was tired. Although advertised as Benidorm this hotel is not, its a 15 minute drive into Beenidorm town.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally