Magic Aqua Rock Gardens

I stayed here for 3 nights with 2 friends in sept 2018. My expectations were pretty low but I'll def be returning and taking my 2 children. We stayed all inclusive and the food and drinks were really good and the adult only 12th floor terrace is lovely. There are 3 restaurants, not too big, and with plenty of choice. The rooms were very clean and the beds were comfy. I have a phobia of sleep on hotel beds and I always imagine things are crawling on me...I didn't get that here. The pool area is big enough but you do have to move to different beds as the sun moves during the day. The beach is a 2 min walk down a relatively steep hill and is very clean. The only bad thing was the gym. No air con so you have to wait til about 6pm to go in and the treadmill was broken and the cross trainer was so hard to use on level 1.

Took my two young children and my mum here. Positives The pools and slides kept my children more than occupied in the daytimes, they had a great time and the pool temperature is fine and we went in September. The room was very nice, good aircon, with tv, fridge and free drinks in fridge on arrival which was a nice touch. Rooms cleaned daily and cleaners do a good job. Location of hotel is very good, within easy walking distance of bars, shops, beach and restaurants... just bare in mind walking back up cardiac hill on way back!! All branded drinks at the bars, im a beer drinker so Carling and Estrella on draft was a very good positive, but also all branded shorts, jack daniels, Smirnoff, Gordons gin etc... Entertainment, basically 2 different rooms with entertainment, an english one and an international one which had the childrens entertainers in. We preferred the English one with english artists on, quizzes and karaoke etc... so the entertainment was good at night. Negatives for us. Im the first to admit i am a very fussy eater, dont like sauces, spices and sea food etc...my mums worse than me and for most people the food would be fine. We struggled to find food we liked, particularly the meat. We ended up having chips and salad or burger snd chocken nuggets. I have stopped in alot of all inclusive hotels and been ok in most but struggled in this one with my mum, but again would state we are fussy. We ended up going out the hotel 3 times for food which i didnt mind at all. Other slight negative were the lifts, can wait awhile so often ended up taking the stairs, luckily we were only on floor 2. But to sum up this is a very nice hotel, staff very friendly, if i needed assistance, reception helped out quickily, entertainment good, pools and slides very good and rooms are fine, but bare in mind no balconys.

Well what can I say our weeks stay here was all over the place. The room was ok very standard there was air con in the room but it pointed up so unless you stood right in front of it u didn't feel it. The room did get cleaned every day which was really good and done to a high standard bit to say we was a family of 4 we kept having to ask for more towels as they only would leave us 2. The pool was ok to say it was a kid friendly hotel kids aren't allowed to use floats on the pool which I found weird... the slides were ok but not always manned so they weren't operated at the same time. Had a run in with one of the management over a dispute about the top sun terrace it states the slides weren't open till 11 it didn't state the sunbeds wernt.. she came up to us and was incredibly rude to which I retaliated I was fuming at her so told her what for. We found that most of the staff were rude and grumpy. I have a 7 month old and I asked for her food to be blended so she could eat it on some of the nights i had members of staff roll their eyes at me as though they couldn't be bothered to do it. The hotel wasn't very user friendly and by this I mean it isn't sign posted well we was there a week and it took us 3 days to find out what floor everything was on. There are some good points to this hotel but there's more negatives..of the staff were more friendly it would help alot. There was a language barrier and to.me.if they work in a hotel woth English guests then at least they should know some English..