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    Port Benidorm

    PPPPP Plus

    InBenidorm, Costa Blanca, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1910 reviews

    ABOUT THE HOTEL

    • Official Rating

    The Port Benidorm is a real all-rounder – it puts on non-stop activities, just down the road from Benidorm’s big, sandy beach.

    You’re looking at an easy, two-minute stroll to popular Levante Beach when you stay here. On your way to the sands, you’ll stumble across a load of shops, pizzerias and fast food joints, too.

    The rooms are looking super-sleek at this place. They’re all-white affairs, with glass-walled bathrooms and balconies. Flatscreen TVs, mini-fridges and rainfall showers are the final, up-to-the-minute additions.

    Just so you know, this hotel does not accept stag or hen parties. Due to health and safety reasons, mobility scooters aren't allowed in the hotel. You might be able to park and charge your mobility scooter outside the hotel though. If you have a Blue Badge, we'd recommend you take it on holiday with you. Manual and electric wheelchairs are fine to use inside and out.

    • Rooms: 270

    Things you'll love

    • Near Levante Beach
    • Modern interiors
    • Lots of entertainment

    Location

    • Located in the Rincon de Loix area with a variety of bars
    • 100m to Levante beach
    • 20-minute walk to nearest waterpark
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local branded alcohol, draught beer, soft drinks, tea and coffee, self service machines – 10am 'til 11pm. Snacks at set times.

    Full Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner.  

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      The pool here comes lined with a terrace and lawn area dotted with loungers. There's a pool bar in easy reach, too. Please note that the pool may be closed for maintenance work sporadically between January and March.

    • Buffet restaurant

      Open for breakfast, lunch and dinner with a range of international dishes to choose from.

    • Pool bar

      Open from May to October with a range of drinks to choose from. Lunchtime buffets are held here for those staying All Inclusive, too.

    Rooms

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    • Twin Room with Balcony

      This twin room can occupy 1–2 guests. They have a double bed or twin beds, as well as modern interiors including a glass bathroom wall and doors. Air-conditioning, Wi-Fi*, a mini-fridge and a safety deposit box* feature, too. And last but not least, there is a balcony.

    • Deluxe Twin Room with Balcony

      This deluxe twin room can occupy 2–4 guests. They have a double bed or twin beds, plus 1 sofa-bed, as well as modern interiors including a glass bathroom wall and doors. Air-conditioning, Wi-Fi*, a mini-fridge and a safety deposit box* feature, too. And last but not least, there is a balcony.

    Lovely Hotel
    23 Jan , 2020 ksanderson2004, 186534
    Don't listen to all the negative reviews, everyone has there own point of few, however, I loved Port Benidorm. Very bright, clean hotel. Rooms were lovely, plenty of storage, extra bedding as we went in January it was needed. Food was good, always found a selection of something to eat... Waiter service was very good, although I felt a little understaffed, as staff were rushed off their feet. Rooms cleaned everyday if required, clean towels too. Only downside I do have is using the spa, you only get an hour, not long enough. if booking, book for 2 hours, at a cost of just over 5 euros each its a good price... Spa was lovely though, just book longer.... All in, Staff from, reception to cleaning were fantastic. I would definitely return to this hotel in the future.
    Terrible Food
    23 Jan , 2020 holidayguy51, 187067
    Just returned from a weeks stay at this hotel. Firstly the good points. The public areas are clean,the rooms comfortable and are cleaned to a really high standard. Now for the bad. The lifts can be frustrating but the problems are mainly caused by people not using them correctly. The food is absolutely awful, bland, warm at best, undercooked and cheap quality. On our second evening my partner had a long black hair in her food. When the waiter came to clear the table she pointed to the hair on the table and explained she had actually had to remove it from her mouth. He pointed to his bald head as if to say it wasn’t his and walked away laughing with his colleagues. We called over the Head waiter and explained the same to him. He picked the hair from the table, threw it on the floor, mumbled he was sorry and walked off!!!! Another guest complained of having raw chicken on her plate and received a similar response, they obviously just don’t care. Needless to say we didn’t eat in the restaurant again. Also reported all the issues regarding the food and the dining room staff to the Tui rep Mark but unfortunately his attitude is no better, just doesn’t seem to care. This is the worst food I have ever had in any hotel and does not deserve Platinum status, it is 3 star at best. The only thing Platinum about this hotel is the extra baggage allowance. Would we return....... never. There are far far better hotels in Benidorm than this.
    NOT A 4 STAR
    22 Jan , 2020 linda l
    Just came back from here The hotel itself is clean and modern The room was good But been a 4 star hotel you would of thought they would leave you milk for a drink, but they dont The lifts are a pain sometimes The spa is not the best (small charge) The staff was just not really helpful The food was definitely not 4 star The food was awful which is a shame because the hotel itself is lovely
    2nd visit
    21 Jan , 2020 martin t, 187050
    Good clean hotel ..Great staff..Lifts work as they sould [its people who moan]..The entertainment is very hit and miss..Emily and Pilar try very hard to get people to join in the games..Our only moan is the seating to watch the shows [not laid out very well]..As usual we tipped the maid and bar staff ,but no facility to tip the waiting/cooking staff[maybe big money box]
    very poor food
    20 Jan , 2020 dawnyWakefield
    just returned this saturday 18th, what can i say the hotel is very nice and well looked after clean rooms,and thats the good things. Now for the bad stuff THE FOOD its very poor uncocked and cold no taste and no choice we had to eat out 3 nights out of the 7,and also had breakfast out on some days, I have been in lots of 4 and 5 star hotels and the food as been much much better i would rate the food 2 star at the best.As for the staff in the dinning room very rude when i complained about my chicken was raw. I would not return to this hotel I have complained to TUI regarding the food
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    View all  1910  reviews

    Special Assistance

    This property is generally suitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally