Port Benidorm

We are at the Port Benidorm now ,until 21st April, and can understand people's fears after the recent health Bug ( 24/3 to about 7/4 ) in Benidorm generally ,Port Benidorm got a lot of bad reviews ( not saying the complaints then were not justified ) but we can reassure future guests there ,that the hotel is faultless in our view ,Food excellent and HOT every meal we've had ,faultlessly clean everywhere ,Staff ,mainly excellent But. You get a few grumpy ones wherever you are. Will be back soon David+Lynne Middle room 1807 fabulous.our view from room ,a bit to high for some ,but WOW. Thanks to all the staff Brilliant holiday.

We stayed here for 3 nights with friends and my elderly parents. There were a wide range of ages in the hotel and nationalities. This hotel was situated in an excellent position at the far end of Levante Beach, ( a relatively quieter end). The beach was within a 3 minutes walk away. There were numerous shops and restaurants nearby- it is worth noting that the bar in the hotel served drinks that were less expensive than some of the bars and restaurants that were on the promenade directly facing the sea The hotel was modern, extremely clean in all areas and staff were helpful and friendly. Check in was quick and easy and the reception staff were always willing to help. This hotel is situated at the far end of Levante Beach, within a 2-3 minute walk to the beach. It is located in a quieter area yet within minutes there are numerous bars, shops,and restaurants. I stayed with a friend and my elderly parents for 3 nights on a half board basis. The hotel is very modern, and new and clean in all areas. All the staff were friendly and helpful. Check in was easy and reception staff were always willing to help. The lifts caused us some confusion initially ( and a good laugh!) but once we knew how they worked they were efficient and effective in reducing waiting times, which is a normal issue at meal times in large hotels There was a good choice of food in the restaurant, although there was always something ‘English ‘ it was not necessarily all English food. This was absolutely fine with us but some people on a package holiday from England were moaning about this- so if you only want a choice of solely English food this is not the hotel for you. The pool area was large, with plenty of sun beds and umberellas. Towels are provided for the pool. It was a sunspot all day. There is a spa and gym, which we didn’t use - additional cost for the use of the spa facilities but very reasonable cost. The bedrooms were extremely large and modern and spotlessly clean. An additional cost is payable for use of the safe. Our room overlooked the sea ( limited view due to high rise buildings). It had a large modern balcony. The only downside was the glass bathroom. Whilst it had frosted glass around the bottom half so you couldn’t see in- the glass did not meet at the sides not need the glasss door close fully. It was a glass cubicle not built to the ceiling so every bodily function could be heard. This was really uncomfortable and embarrassing, as I was staying with a friend. Even if you’re in a relationship I’m sure not everyone wants to listen to this. In the end one sat on the balcony whilst the other used the bathroom. Additionally the shower tray did not hold the water and it leaked onto the bathroom floor making it slippy. My parents had a room on the 8th floor, that faced the back of the hotel and they had a traditional bathroom There was plenty of hot water, a powerful shower and if it would have been an enclosed bathroom it was modern inside. The WiFi reception was excellent in the bedroom and throughout the hotel. The hotel definitely deserves its 4 star rating but I would have to request a room without a glass bathroom if I stayed again