Port Benidorm

Sixth time at this hotel which tells you we like it here ,but its time to get some different guest acts rhapsody 3 times in 10 days wss to much when we 1st saw them it was good but now they are to much ,i know they are relatives of the entertainment manager but you need to get some fresh acts,pilar and emily are the best keeping everyone entertained all the time we have booked to come back to benidorm in october but a different hotel which is a shame because we love this hotel but couldn't put up with these same acts again

The hotel is in a great location at the Rincon de lox area just above the triangle complex. We booked a twin room but were allocated a double room. We arrived on a 6 am flight but when we arrived we were told we had to wait 3 hours before the room was ready, but there was a luggage room, so we left the cases and went for a drink. We went to the dining room for lunch and was told that we couldn't have dinner because we were only half board which entitled us to 2 meals a day. The room was clean and tidy with a good view of Benidorm. The only part I didn't like was the bathroom. I was a glass partition in the corner with no catch on the door, the shower door only was only half a door and every time we showered the floor was flooded. The maid came daily. Changed all the towels, made the bed and cleaned very well, but it was in the dining room that we were most impressed. It was on the first floor surrounded be floor to ceiling windows with lush greenery outside. It was spacious, no tripping over chairs or walking sideways, Most of the food is gluten free, a wide choice. Soups or salad for starters and plenty of main courses. All hot, well cooked and well presented. The one complaint I have is the tea. The tea bags were terrible. They were tasteless, took for ever to make a brew. If you go, be sure to take your own tea bags The staff were efficient and polite. Apart from checking in I found that the reception staff were always happy to leave you stood there for several minutes while they indulged in idle chit chat. The welcome meeting with the TUI reps was pretty much a non event. We wanted to go to Valencia. The rep told us that these only went on Thursdays, which was our travelling day. We later found one on Monday, but it was too late. The rep had told us that the only other way was to get the train to Alicante and then to Valencia. They were obviously more concerned with their commission than our holiday. Just above the dining room was the swimming pool area and spa. We didn't use the spa or gym, but he pool area is very pleasant. with drinks and cocktails available. On the roof is a viewing area with sun loungers and unrivaled views. The room key cards also operated the lifts. These were unique with no buttons in the lifts. Some people struggled with their operation. I feel that this review has been largely negative, but we both agreed that of the many Benidorm hotels we have stayed in, this is now our favorite and we have already booked our next holiday in November

Just got back today from a superb week at the port Benidorm.. staff were great very pleasant, rooms brilliant and modern plus we had a sea view ,large pool with plenty of sunbed..food great always a good selection at restaurant and snack bar.also close to all the best places .would highly recommend as hotel is to a very high standard and we will defo be back.