Sandos Benidorm Suites

Went here with Jet2 holidays 10/03/2020 for 1 week. Can't praise the hotel and staff highly enough. Asked for a high floor via email prior to our visit and was given a room 22nd floor (thank you)! Excellent view of pool towards the sea. Comfortable and modern room with large balcony and flat screen TV with English channels. Fridge for drinks and kettle etc... Paid a little extra for select upgrade. Well worth it with access to a private lounge and terrace and you can pour your own premium drinks between 1000-2400. Food was decent at all meals and we always found plenty to eat with no problems. Hotel very clean throughout. Entertainment was enjoyable (as far as hotel entertainment goes). Staff were excellent in every aspect, they were all friendly, helpful, pleasant and fun. Weather was superb for March, blue skies and sun almost every day, I don't know the temperatures but it was easily warm enough to sun bathe in shorts with no shirt on. Good mix of guests of all ages, plenty of different groups to chat to. Everything changed halfway through the holiday when the resort (and the whole of Spain) was basically put on lockdown, due to Coronavirus, and we could not go out of the hotel. However, despite all of the uncertainty and worry that this caused to everyone, including the staff, the hotel remained open for it's guests and still provided an excellent service to everyone (absolutely fantastic, you were all a credit to your hotel - thank you all so much). Jet 2 holidays and all of their staff were also all absolutely brilliant under what were very trying and uncertain circumstances for them and their staff. Despite the holiday being interrupted half way through (due to circumstances beyond anyone's control) we still had a brilliant holiday and cannot recommend this hotel or jet2 holidays highly enough). Once things hopefully return to normal (re the Coronavirus) my wife and I have vowed to revisit this hotel using jet 2 holidays as they thoroughly deserve our support and payback for the brilliant and admirable way in which they dealt with what must have been a very difficult and worrying situation). Muchas gracias.

Just back from my second visit this year and once again sandos you did not disappoint. we arrived around midday and although our rooms were not not ready we were swiftly checked in and given our wristbands so we could use the facilities straight away. we upgraded to select which just now is only 13 euro per day and in my opinion an absolute bargain,so if you thinking about it do not hesitate and although you are in your own private bar and terrace you can pour your own top branded drinks and take them out into the lounge and watch the entertainment if you want to. I asked again for a high floor and was allocated room 2006 which was ideal with panoramic views of all sides of Benidorm and the usual high standards of cleanliness , nearing the end of our stay beni went into lock down and the staff looked after us all very well when other hotels were failing badly so thank you all once again. due to the current climate we do not know when we will get back but hopefully it will not be too long