Sandos Benidorm Suites

We stayed here with another 2 couples for a week and upgraded our rooms to Select when we booked, which we have experienced previously in the Sandos Monaco hotel. On arrival we got dropped off at the Flamingo Beach (around the corner) on our Thomas Cook transfer coach, as there's no bus bay outside the Sandos Suites. This was ok for us but some less able people may struggle with luggage. Pick up on the return journey was from the same place. The reception staff were always welcoming and helpful, despite some guests rudely barking orders at them! They all work extremely hard and deserve to be treated with some respect! Our room was on a high floor which gave a fabulous view of the market place and over towards the sea. The balconies are large and get the sun nearly all day. The room is also large and is split into a bedroom, with very comfortable beds, and lounge by double doors. The TV is on these doors and can be viewed from either the bedroom or lounge as it rotates round. There is a kettle with tea/coffee and a fridge which was full of soft drinks. The shower room had an excellent shower and plenty of toiletries and towels as well as bathrobes and slippers. The room safe in the wardrobe was also included on the Select package as was a visit to the Spa in the Monaco hotel. The room was clean and the cleaners gave an excellent service throughout our stay. We had access to the gorgeous Select Lounge where we could pour our own hot and cold drinks and there were always snacks, crisps, nuts and sweets available from 10am until midnight. Newspapers were provided daily and internet access on the computer too, although there is also free wi-fi throughout the hotel. There is a private outside seating area with comfortable beds and chairs. The only suggestion on how to improve this lounge would be to place a trolley near the door and guests could put empties on it which would make it so much easier to tidy it as the trolley could just be swapped. The food in the dining room was very good and we always found lots of choices, however, we prefer having our drinks served at the table and bottles of wine rather than from a machine. The staff were again excellent and friendly. The actual room doesn't have much atmosphere though and we didn't spend much time over our meals. We went to the Indian on my husband's birthday and the staff very kindly put us on a specially decorated round table and the service was second to none! The food had also improved since we ate there previously as it was more spicy instead of all mild curries. It was an excellent night in a restaurant with a lovely atmosphere and first class staff. The entertainment in the evening was average to good but the night Keane (Queen tribute band) were on was fantastic. The Suites are in a good, quiet location only around 10-15mins walk straight down the road (slight incline on the way back) to the Levante Beach and a few minutes walk to the Outdoor Market via a path. We walked over to the Tropical Bar near the Flamingo Oasis hotel in around 15mins and up to the Cross in around 45mins. We would stay here again as the rooms were so comfortable and the staff were all excellent.

I booked this hotel for myself and my partner for my 50th birthday and what an hotel it is, all the staff in the hotel are so friendly and helpful, the hotel is spotless the rooms and the balcony were very spacious also, we were on the 22nd floor of our hotel and the view was amazing all rooms face the pool and sea, you would never go hungry at this hotel as the food had many different varieties also there's an Indian restaurant in the hotel which was absolutely stunning, on my birthday Denis who was always at the restaurant doors to great you found out it was my birthday and had a bottle of champagne sent up to our room which we thought was a lovely gesture off the hotel also, would I visit this hotel again definitely, I'm hoping to go back in September for a week, Now for the dislikes, oh there ain't any

Stayed here from 11/01/19 to 08/02/19 A/I. Paid £2060 for 2 people inc Xfers and Flights. Stayed here at the same time and things have improved. It still does not have Gordon Ramsey in the kitchen nor does it stage West End cabaret. If you want these pay more (a lot more). The food is excellent with very fine roast beef and pork. The buffet is changed daily. There is no "dress code" in the dining room but most people dress tidy in the evening The animation team operate from 1100 to 1600 and provide a variety of hotel games. The evenings entertainment varies from standard hotel offerings to some really excellent professional acts. Drinks are good with gin and vodka (and others) full strength if you ask. The rooms have separate bed and living areas. Very good "blackout curtains". Wi-Fi is free and is available on the 24th floor (where we were). I used the gym most days and everything was OK. Snacks are available throughout the day. No silly limits on number of drinks you can have at one time. Guests are mainly from the UK but on the Sat/Sun weekenders arrive and are mainly from Spain. It"s mainly OAPs at this time of the year. We had some warm days and I got a tan. There are a few negatives though. There were quite a few "boisterous" male and female groups all from the UK. I found the hotel rather cool temperature wise. There was no library. You can upgrade to Super A/I for 18E per day and you get access to better drinks and snacks plus other "Goodies". We did not consider it worth it and for 28 days it would have cost over 1,000E for the 2 of us. However it did seem to be popular with many. All of the staff were helpful and worked very hard. We are returning next year so what more can I say.