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Reviews
Tripadvisor Traveller RatingBased on 364 Reviews
Traveller ReviewsRanked #6 of 62 hotels in Bilbao
Traveller Rating
Excellent
283
Very Good
53
Average
16
Poor
6
Terrible
6
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Abol4 said...
Fabulous hotel
Travelled on 11/2025
Fabulous hotel - great location in the city centre with lots of shops, bars and restaurants nearby. It is about 20 mins walk to the old town, but a pleasant walk. And the Guggenheim is only about 10 mins away. The room was very comfortable (the extremely helpful man on reception kindly upgraded us to a superior room without us asking, so we were very grateful!) with a little balcony, although we didn't use it as the...
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Emmapara said...
Couldnt fault it, superb stay
Travelled on 11/2025
Absolutely fantastic in every way. The staff are a prime example of how hotel staff should be, courteous, cheerful and professional. Comfortable rooms, outstanding breakfast...
Marika A said...
Brilliant Bilbao
Travelled on 10/2025
We adore Bilbao and we love this hotel. This is the second time we have stayed and we would happily book again. The service from the staff on reception is always welcoming and extremely helpful. Wonderful Rocio who served us in the restaurant was a delight. The room we stayed in had a balcony which was lovely, the room is clean, comfortable and has an iron and ironing board (something a lot of hotels dont include in...
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anthonyq543 said...
Welcome Return
Travelled on 10/2025
Good location on a main thoroughfare through the city centre, close to the river and easy walking distance to the Guggenheim Museum.
We have used Catalonia hotels before and had a good experience and so it was this time. The reception staff were very pleasant and helpful. Our room was large clean comfortable and everything worked.
We enjoyed our free drink in the bar and best of all was the breakfast which was excell...
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JanAndMichael1989 said...
Absolutely amazing hotel with all amenities you could ask for.
Travelled on 09/2025
Absolutely amazing hotel with all amenities you could ask for. Upon arrival with our rental car, there were 2 dedicated spaces directly in front of the hotel on the street for loading and unloading. Super helpful and relaxed entry. They sent a staff member outside to assist with luggage and also to help us into the garage with our car. The driveway to the hotel garage is directly on the street to the right of the...
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