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Reviews
Tripadvisor Traveller RatingBased on 3086 Reviews
Traveller ReviewsRanked #11 of 62 hotels in Bilbao
Traveller Rating
Excellent
1737
Very Good
1059
Average
192
Poor
69
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Stay63883671549 said...
Happy Traveler
Travelled on 04/2026
The location is excellent. Very close to attractions and a wide variety of dining and shopping. The staff are extremely courteous and the rooms clean. I would stay at this hotel again if traveling in Bilbao again....
Han_yinu said...
Ask for street view room
Travelled on 08/2025
I was looking forward to staying at this hotel again and it mostly delivers very well. I was disappointed that despite booking months in advance and checking in on-line, prior to arrival (and requesting a room with good light and a walk in shower, we we given a room wth a view of the building next door which had al bind over it, the room was quite dark and the shower was over the bath. the beside table could have had...
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luigipucci said...
Excellent Stay for a Business Trip
Travelled on 03/2026
Very pleasant stay at the NH Hotel in Bilbao during a business trip. The room was comfortable and clean, the atmosphere calm, and the staff professional and helpful. A reliable and convenient choice for anyone visiting Bilbao not only for work....
threeteenmum said...
Well-located friendly hotel
Travelled on 02/2026
Well-located hotel on the Gran Via which allowed us to get around Bilbao easily. Nice welcome on arrival and very helpful information from Aitur regarding local buses, bars and restaurants.
We found the hotel room a little spartan with hard surfaces. For example, the wardrobe doors didn't soft close or have anything to stop them slamming shut and felt like they were flatpack from Ikea. Also the gym was directly ab...
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smlNewJersey said...
Great hotel
Travelled on 02/2026
We loved this hotel. Its very well located. The staff is excellent and the rooms are clean and well appointed. The room rate was very affordable but we were there in February which is low season.
The concierge was extremely helpful. ...