Hotel Park

We were here from a tour group so kind of expected the room did not had the front view. I read there was another review there is a dinning staff was so rude and wonder it's the same I had experience. He asked that my group of 2 to sit in the hallway seating and I told I would sit somewhere else and he responded in a rude way and gave me a unfriendly look. Boy if you do not like customer service, why chose a field that he is so horrible at it. Secondly, the first elevator on the left did not worked properly, we were going to the 4th fl to but got stuck at 2fl and the elevator shook unexpectedly for a min, ppl in the elevator were screaming. Then it went to the 4th fl finally but the elevator was not aligned on the floor level which was a major safety concern. I did voice my urgent concern to the tour director. As other reviewers has stated about their outdated room, I do not need to list my detail comment s Seriously other than the location where it in front of the lake and if this not part of the tour, why bother staying here where there are other hotels in the area. Your educated choice.

Let's look at the positive first, the location on the side of the Lake Bled is superb. The views from the higher rooms on the lakeside and the indoor swimming pool are good, our view was partly blocked by trees. Frankly that is about it the rooms and decor are tired. The foyer of the hotel lacks atmosphere and is functional. The buffet breakfast was ordinary and the evening buffet poor and the restaurant very crowded. We visited as part of a Great Rail Journeys tour who presumably use the hotel for it's location. There were other larger groups at the hotel hence why it was so busy and the restaurant struggled to cope.I would not recommend this hotel to couples since apart from the location the hotel has nothing to recommend it.