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Reviews
Tripadvisor Traveller RatingBased on 608 Reviews
Traveller ReviewsRanked #41 of 98 hotels in Boston
Traveller Rating
Excellent
399
Very Good
113
Average
44
Poor
23
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Michael D said...
Unexpected Charges and Limited Housekeeping Detracted from Stay
Travelled on 06/2025
I was really disappointed with my recent stay due to a lack of housekeeping, which was not disclosed at check-in. I only found out after returning late to an unserviced roomit was frustrating and left me feeling misled.
To make matters worse, the hotel charges a $25 "destination fee" that wasn't mentioned when booking through the Marriott app. This feels deceptive, especially for a property that doesnt offer full-...
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Debby C said...
Great location!
Travelled on 05/2025
This was my first trip to Boston, and I had no idea where to stay. I picked this hotel because it looked like it was close to restaurants and had a fairly easy walk to the subway. I also picked the hotel because it was one of the very few that offered a "separate" room with a sofa bed for the kids. I was apprehensive because some some reviews noted that they could hear the noisy traffic.
This hotel was the perfect ...
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cooks0822 said...
Amazing Staff
Travelled on 05/2025
I stayed for a night to be closer to my job for my morning shift after a concert. I had a really rough day leading up to check in, and the entire teamSteve, Evan, and another manager whose name I unfortunately cant rememberwere so nice when I came in. I wasnt expecting an upgrade or anything special, so when I got my keys and saw that I was on the top floor I was more than happy. To add to that, when I got up to ...
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Rebecca S said...
Fantastic place to stay
Travelled on 05/2025
Absolutely fantastic service. Rachel went above and beyond for me and my family. Will be checking out tomorrow, but we have had a wonderful time so far. Rachel even texted to ask how we were and if we needed anything else. Would definitely stay here again for our next Boston trip....
edcV5694ZJ said...
Boston's Best Hotel for Work or Play
Travelled on 05/2025
I stayed at this hotel the very first night it opened, and typically I stay here every time I come to Boston, either for work or pleasure. The location is one of the best, in terms of access to the highways/tunnels, WholeFoods, restaurants, and all of the typical sightseeing. The hotel is always spotless, front desk staff are always professional, efficient, and helpful. Security is great, the lobby bar and outdoor s...
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