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Reviews
Tripadvisor Traveller RatingBased on 387 Reviews
Traveller ReviewsRanked #1 of 14 hotels in Otopeni
Traveller Rating
Excellent
263
Very Good
72
Average
17
Poor
13
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
monelavr said...
Great Place to Stay in Bucharest
Travelled on 10/2025
We returned to this hotel after an excellent experience the previous times
We arrived in the evening, Marius welcomed us with a smile, cold water and sweets. We were given a beautiful room with a view of the green field. The room was clean, well equipped with a large TV and lots of English channels.
The next day, we really enjoyed the rich breakfast and the excellent treatment of Marian who served us everything we as...
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Ioana A said...
Thank You Hilton!
Travelled on 10/2025
I had such a pleasant experience at the hotel thanks to Alexandra at the front desk. She welcomed me with a warm smile and made me feel genuinely taken care of from the very first moment. Shes incredibly professional, kind, and always ready to help. Even though I had a few last-minute requests, she handled everything quickly and with so much patience. People like her truly make traveling less stressful and a lot mor...
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Haribo131313 said...
Nice hotel. Staff could be more welcoming and pleasant.
Travelled on 10/2025
We spent the night here to visit Therme. We were able to check in an hour and a half early which was good otherwise we would have had to wait in the lobby. Some of the staff were lacking customer service skills. No smiles and looking pretty miserable. There was however a lovely Waiter in the restaurant who was welcoming. The food was good. The gym was good but I cant comment on breakfast because we missed this !!
Th...
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Ron S said...
Hilton Garden Inn Bucharest Airport
Travelled on 09/2025
The most convenient airport hotel as it takes 5 minutes to walk to the terminal. The hotel is new. The room was good size. They have a nice underground garage. And the car return is within walking distance too....
Andra007 said...
Shocking behavior
Travelled on 10/2025
Overheard Front Desk using derogatory comments about guests; very disappointing for a Hilton. Property itself is very nice, clean and convenient. Am a frequent guest who always enjoyed and recommended it in the past, but am now appalled by the offensive behavior of the Front Desk staff....