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Reviews
Tripadvisor Traveller RatingBased on 54 Reviews
Traveller ReviewsRanked #118 of 231 hotels in Bucharest
Traveller Rating
Excellent
17
Very Good
16
Average
13
Poor
2
Terrible
6
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Ana I said...
Awful place.
Travelled on 06/2024
Unprofessional and rude staff from the front desk Not refund you even if you notify them FEW days in advance. They refused to rebook the room for other date, refund policy is missing from their website. POLICY "You not coming, you lose the money.". A/C is old and doesn't cool off the room, especially with these high temperatures in Bucharest, also smell of sigars everywhere. We booked room with double bed BUT...
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Explore56619292009 said...
BEWARE! Stay away
Travelled on 06/2024
BEWARE! DO NOT pay at the counter , always pay through booking platforms, as they will not refund you even if you notify them 3 days in advance. The refund policy is missing from their website, and when you challenge their staff, they say there is no refund policy: "You not coming, you lose the money.". SCAMMERS, unprofessional and rude staff, A/C is old and doesn't cool off the room, especially with these high tempe...
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EnricoRizzato said...
Nice hotel located into a pleasant area
Travelled on 05/2022
A short stay, extended longer than the originally foreseen term, also allowed my fiancée to visit the pleasant area of Bucharest where this hotel is located. Services and amenities are good, as is the location, close to a shopping center and to a beautiful tree-lined boulevard.
For the rest, nothing to complain......
roxanacosmina said...
Unimaginable level of unprofessionalism
Travelled on 10/2019
To begin with in 25 years of staying in a hotel, have I encountered this level of unprofessionalism from a front desk. Extremely rude personnel - Ms. Loredana is a total nightmare, bad attitude, hanging up the phone, being extremely rude to the client while asking for minimum things like water in the room (minibar was empty) & flip-flops (which she couldnt provide - I suspect out of bad intentions). Her only phrase ...
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592witeks said...
Short stay
Travelled on 04/2019
An old building, although inside looks just fine. The room was specious, comfortable bed, internet connection ok. I travelled with co-worker and could not have dinner in hotel, cause the restaurant serves breakfast only . It is unexpected in 4srars hotel. The breakfast was not a plentiful one. For that price I would expect more in other places. Capitol city....