Palladium Hotel Cala Llonga

Well second visit to this hotel and we will back soon. We had visited for 4 nights in August 2018 and only had one minor suggestion “replace the beds built for the super thin and not so tall folk” not sure if this was picked up on but we had a mountain view suite this time which included a decent sized double bed. Anyhow the hotel is just perfect for a relaxing week in the sun, good food, decent service, excellent facilities and an idyllic location. The Palladium group should be very proud of the staff they have working at this hotel each and everyone of them deserve a mention. Thank you all.

Stayed here for 10 nights and its a lovely hotel but caters for an older age group. very relaxed setting, not much going on at night and pool area is quite small. Also couldn't go in the sea as there were so many sea urchins!! But a lovely hotel food and drink was nice with plenty of variety.

We recently spent a really pleasant week here and while it was very nice, I wouldn’t go so far as to say it was fantastic. First of all, you cannot fault the dedication of the staff here to ensure guests’ satisfaction and enjoyment; they are friendly, polite and always happy to help. In particular, I want to say a huge thank you to Coni, the Restaurant Manager and Isidoro, the Hospitality Manager. I have a specific dietary issue and they both went above and beyond to ensure I was well looked after. Only 30 minutes transfer from the airport, the hotel is in a lovely location and just a short walk from a really lovely beach. The hotel is now a bit tired looking, with fraying carpet on the stairs and our room was, for a Tui Platinum 4* hotel, average at best and somewhat dated. In our sea view (had to walk out on the balcony to actually see it) room, the twin beds that had been put together to make a super-king were really uncomfortable and on wheels so pretty much moved every time you shifted to try and get comfy. For some bizarre reason, there were only double sheets on a super-king bed and they just weren't big enough; it took a couple of days and (uncomfortable nights) to resolve this. The cushions on the bed were filthy and had long black hairs over them so again, we had to ask for those to be changed (still kept finding long black hairs on the bed all week though). The bathroom was pretty basic and tired looking with limited space for personal items. Our shower screen leaked quite badly so we had to use our towels to mop up the excess water. It’s little things like these that in the scheme of things, are small details, but they do add up.... The food was very good with lots of choice for most diners at all times of the day. For guests with allergy issues, on check-in you can get a card with your specific dietary allergens written in Spanish and just show it to the chefs as you choose your meal. There is a fairly limited gluten free menu, and apart from the pizza, the food that came out was rather bland and lacked the imagination that seemed to go into the mainstream menu indeed, one of the meals prepared for me was so unappetising I barely ate any and reverted to salad, cold meats and seafood which were always plentiful. It would be better to work out what you can and can't eat from the buffet (it's pretty much the same every day) and stick to that. Gluten free baguettes and gluten free rolls are available on request and take a little time to arrive but are worth the wait! There is limited covered communal space on bad weather days and if you’re in a standard room, which is quite small, you can develop ‘cabin fever’ quite quickly. The rain was hammering down on to our balcony so sitting outside wasn’t an option for us either. The Wi-Fi coverage was very good though and more than capable of allowing you to stream a movie. The evening entertainment was average and at times somewhat cringeworthy, apart from the rock band; they were fantastic and quite possibly the highlight of our stay. The reservation of sunbeds is an issue here (see photo) and although there are signs up asking people not to do it, it still happens and it’s the Brits that are the main culprits! Don’t get me wrong, there are a decent number of sunbeds, many of them being on the lower tiers, but a lot of them are in complete shade until much later in the day - it's the ones in the prime positions that have sun all day that get reserved, with the guilty parties sometimes not even making an appearance until after midday. We had 2 days of rain whilst there and some very optimistic people had been down nice and early and reserved their beds, consequently ending up with very wet towels: little bit of karma there! In short, this sort of passive/aggressive behaviour needs to be nipped in the bud by hotel staff because it’s the sort of behaviour that does lead to bad feeling and resentment amongst hotel guests. The pool was absolutely freezing with only a few brave enough to get in. The hot tub was only a few degrees warmer than the pool but nevertheless, very enjoyable the couple of times we used it. On the whole, the good outweighed the bad. Would I go back to Ibiza? Possibly. Would I go back to Palladium Cala Llonga? Probably not.