TUI MAGIC LIFE Cala Pada

Wasn't sure what to expect due to what's going on with covid but the place looked nice online and had good reviews. We were just praying covid didn't affect it too much. We managed to get there on the day the UK changed the quarantine rules for when we hit back, so panic stations!! Would we have to go home or carry on our holiday?! Tui were all over it, they kept us informed all the way through and told us we would continue our holiday as normal and I'm so glad we did. It's a beautiful place to stay, 3 great pools, loads to do, we played a bit of mini golf, tennis, archery. There was loads more too but we mainly stayed in the pool. Having the beach so close is great too. Lovely little beach which isn't too busy. Only slight downside for me was the location as I like to walk around the towns at night and they're a bit of a walk away, especially with a moaning kid! The rooms are spotless and very big, balcony was really big and we were between the pools and the restaurant. The food was great, as with all buffets there may not be loads of stuff you want but will always be something, the desserts were really nice. The staff were fantastic, very helpful all working their backsides off while getting used to the new way of doing things. I can imagine its hard for them especially trying to understand us with a mask over our faces but they did it very well. All rules were strictly followed with regards to social distancing and mask wearing and that goes for all the other guests as well as the staff. I would recommend this place to anyone!

Ibiza wasn't our first choice of holiday destination, but our original booking was cancelled due to COVID and as we wanted to celebrate a milestone birthday we chose to change our trip to Ibiza as opposed to postpone it. We have to mention TUI at this point who were exceptional in dealing with us, changing our trip last-minute and confirming all of the details that were likely to be different due to COVID and social-distancings rules. But there was still very much an element of the unknown, but we were not to be concerned as everything was impeccably followed, both by staff and other holiday-makers of all nationalities. Our accommodation was well located within the resort, which is large and spread out giving a nice feeling of spaciousness without being too much of a slog to get from A to B. We were in the block next to the quieter pool where the swimming lessons took place. The rooms were large, spacious and the balcony was huge. Rooms were cleaned on a daily basis. We had three children travelling with us, each able to take part in each of the three kids clubs, 3-6s, 7-12's and Teens. The two younger ones had a great time, but the eldest one was the only english teen in the group so found it difficult to communicate with everyone, but enjoyed all of the activities nonetheless. A special mention must go to all of the animation team who were all incredibly friendly, helpful and cannot work any harder. One of the COVID related changes we were unsure how would work in practice was the food changing from self-service. As the hotel was evidently under capacity and the food delivery process changed we assumed that the range and choice of food had diminished as a result. What was available was plentiful and served to you by a member of kitchen staff who all seemed to be having to work twice as hard as a result of the changes. Food was okay, some items were hit and miss, but this is the nature of a buffet where you will get somethings that weren't quite what you were expecting. As we were there to celebrate a milestone birthday, we'd like to thank Violeta who was our Guest Services manager for arranging some local Cava to be sent to our room with a birthday card. It was a lovely touch. Violeta was always available to us for assistance, providing advice and help in hiring a car, or booking a speciality restaurant. She is a real credit to the hotel and to TUI. Another review mentioned Gloria, the waitress at the Bodega which is one of the two speciality restaurants. We ate at the Bodega twice and the food was wonderful, with a selection of tapas. But Gloria helped made the evening with her larger than life personality and attentive service. We bumped into her around the resort in various places and she was always ready to stop for a chat - a wonderful lady. We would almost certainly return back to the hotel should the opportunity present itself. But we do like to try new places rather than return back to ones we've been before so we will definitely try to visit another Magic Life complex as the mixture of sun, fun and activities is one that we all enjoyed as a family. We will certainly try to get back to Ibiza again as although we spent two days travelling the island we do feel like we've only really scratched the surface of what is a fabulous island.