Magic Tropical Splash

Just to the end of a 7 day stay. I wanted to try and give an honest review. Travel time from airport to hotel on a bus was around 50 minutes, so wasn’t too bad. Arriving at the hotel at around 11pm the check in was quick and easy. Pros - The rooms are properly one of the best we have stayed at with regards to size - we travelled with our 2 children 9 & 6 and they had a separate bedroom with 2 singles beds. The pool size and facility (ie slides etc) they were great. The bar staff where friendly. The cleaning staff were fabulous. The no smoking rule around the pool (for the people who listen to it) it was really nice as a none smoker not to have to have whoever was next to us smoking away all day. However it didn’t stop everyone , but definitely helps that you have to move away from the pool. The pool opening times. The pool gets closed on a night and has to be opened on a morning before towels can be saved on beds. If people put towels down and didn’t return by a certain time towels did get moved, which was good to see. The pool generally for opened just before 8am and people do cue from around 7am. Any later around the pool than 8.30 most days I think you would struggle for beds. Cons - Room noise. We have stayed at lots of all inclusive hotels over the years with the children but this has for to be one of the worst for noise. Our room looked over the pool on 5th floor(block 3), so you hear everything on a night. Not just back ground noise - you can be in bed and it’s that loud you feel you are on the stage. That stops around 11.30 but then you are left with everyone else who carries on drinking. Then on a morning when the cleaning starts around 5.30 you can hear all the beds being dragged and put out. Food. I know this has mixed reviews on here, so I was open minded before getting here. I am a fussy eater , so was more than prepared to eat my usual beige food while away. However my husband and kids will try / eat anything and they struggled. Like I previously said each year we do the typical all inclusive to Spain and the food variety has to be the worst we have come across. People from other hotels can come into Your hotel for the day. Normally that’s fine but in an already extremely busy hotel, people would have to sit on the floor around your beds. There was a few things that really took the shine from our stay. One being a fight around the pool between English around 4 men and 15 Spanish adults. Totally unacceptable in a pool filled with children. One Spanish man even picked up signs to fight with. The police got called and the staff did try and deal with it and defuse the situation, but not what I want my kids to have to be around. The hotel all in all is very catered for the Spanish. While we were here there was probably a 50/50 spilt of Spanish and other nationalities, so a lot of the entertainment was focused to Spanish. All in all we have had a great family holiday, the sun was shining and the kids happy. But I wouldn’t come back to he hotel.

Visited here 26th July -2nd August, Amazing hotel probably the most BEST holiday I’ve been too!! The water park was awesome and there was no queues and if there was they would go down quick. The pool was massive, there is a bar in the pool which is helpful! The hotel itself is very clean, I was on the 21st floor and the lifts were fine!! The food was delicious and there was a chocolate fountain every night for dinner which was nice😍!! The rooms were very spacious and big👍🏻So would definitely return to this brilliant hotel and don’t listen to the bad reviews it’s amazing!!!Would recommend this hotel😀!

GOOD THINGS Big pool Cleaners do a good job cleaning the room everyday The hotel is in walking distance to the beach Food is average They is a lounge that u can sit inside The adult only area is loverly BAD THINGS When we got their around dinner we had to wait 2 hours to check in to our room Not enough unberelers When we was there for 10 days they was so Manny accidents arround the pool and water slides, I woudnt like to see the accident book. Some of the staff are rude They isn't mutch adult entertainment at night, it's all for the kids The lights in our room went of about twice and had to get someone up to short it out You got to wake u raily early to get a sunbed if you don't wake up early you struggle to find a bed