Magic Tropical Splash

Had the best time away with friends, the hotel was magnificent and the entertainment was a laugh, the beach is only a short walk down from the hotel and the night life is amazing, all the food was good too

Lovely clean hotel, we travelled as a family with an 11, 13 & 14 year old. We were allocated a family room on the 17th floor. As you can imagine it was very quiet up there. Unfortunately a couple of nights in there was a fire in the hotel reception below our building. Our children woke us up in the early hours saying they could hear people shouting theres a fire. Being on the 17th floor this was terrifying, We had to run down 17 flights of stairs - myself and my daughter have asthma. After a few flights we could see the smoke coming up the stairs and had to run through it. We got downstairs and could see the staff flapping trying to make 1 of the hoses work as the roof was on fire. Fire brigade came quick. No fire alarms went off which made me angry as we were so high up. We were told the police disconnected them to not cause panic. We requested a lower floor and were moved to a smaller room on the 4th floor. It was so noisy. Kids still running round shouting at 2am. We had to report to reception. I recommend getting a higher floor so you don't hear the noise. Reception are nice and understanding. Bar staff were friendly after a couple of days. We stayed 10 nights. No complaints on the food - pretty standard all inclusive with hot food. Pool snack bar was great, kebabs, pizza, chips, burgers, hotdogs and all day breakfast if you wanted it. Couldn't get a sunbed most days but with our kids being older we went on the rattan seating/beds on the terrace by the pool table. Waterpark was great, never too busy. Entertainment typical of an all inc. Hotel, pretty much the same everywhere. Local beach lovely. Overall I would go again but stick with a higher room as the noise really did spoil it for me.