Magic Tropical Splash

Travelled with my wife and two young children (5 and 2). Flight and Transfers: Went with Jet2 Holiday's. No issues with flights and the transfer took c45 mins where we were dropped off first. Room: Wasn't ready on arrival but we were allowed to use the 'All Inclusive' while we waited, eventually got access to the room at 2.30pm. Requested a room in block one and on a low floor. We were given one on 3rd floor which was fine and meant we had option to walk upstairs/downstairs if lift took a while (which happened a lot!). Room was very spacious with two double beds pushed together in the main room along with a kitchenette. There was also a separate bedroom which had two single beds. Bathroom was on the small size. Pools Given the age of our children we based ourselves at the Pirate Ship (splash pool) which kept them busy throughout the day. The main pool was massive with a separate area for toddlers and various water slides. The usual issue with towels on sun loungers occurs. I usually went down around 8am and couldn't believe the amount of loungers that were taken. That said, I always managed to find a couple of loungers at the Pirate Ship area. Food Breakfast - a good variety of options that should be enough to please most Lunch - we never used the main restaurant for lunch, instead used the snack bar or went out on a couple of occasions. Snack bar has burgers/hot dogs/crisps/pizza that is available (self service) Dinner - I didn't find have a problem with the food but it can get very repetitive and after a few days you are craving a change (this is the same for me in most AI hotels). We used the Italian restaurant on one occasion which is also free, it had a limited set menu but it was a nice change (can be booked at reception). We also ate out once as well. Entertainment In general was ok, however there was a big gap from the mini-disco which finished at 8.30pm and the evening show that started at 9.30pm. During this hour there ws typically awards for the days activities. It was difficult to keep the kids occupied for this hour. A lot of the kids just want to dance around and enjoy the music. I think the hotel/entertainment staff should review this and either extend the mini-disco or just play general music for longer so the kids can enjoy. Respectively, nobody was concerned about the awards for the days activities (unless you were winning something!). Re evening show, the Acrobat show and Parrot show were really good and best kept the audience's attention. My kids went to a couple of activities through the day at the mini-club which they enjoyed. Other We took a trip to the local beach (10 minute walk) where we got our rucksack stolen which included mobile phones/cash and other items. Certainly nothing to do with the hotel (indeed the Jet 2 rep was very helpful), however please be extra vigilant especially when out and about. All in all, good hotel that could be better with a few minor tweaks.

Where shall I start... rooms.. best bit about this hotel and that was pushing it! Very spacious and beds were comfy. Never have I seen a kitchen hidden behind doors like a wardrobe but it worked. Only thing that did work seeing as there is nothing in the kitchen area not even a cup. Bathroom was disgusting and smelled like the drains with a big stain on the plastic toilet seat. Pool.. very big but not at all clean. Someone was sick in it and it wasent even shut off to be cleaned. Just a bit of tape across but pool still open??? Disgusting. Jacuzzi just looked disgusting and was full of kids splashing all day. Slides were the best bit! Kept my kids amused for hours! Food... worst bit about the holiday! Disgusting. Kids ate plain spaghetti that’s wasent even cooked properly and chips for both lunch and dinner for 10 days as there was nothing nice to chose from so ended up paying to eat out as it was that bad! Dinner hall just the smell before you walk in is enough to make you feel sick! Entertainment is shocking. Worst I have ever seen!! I’m sure they try hard but even the kids weren’t amused! Kids club was a silly room that my kids went out for an hour and said please don’t let me go there again. Enough said! As they usually love all that! Best thing about hotel is the branded alcohol and trust me you have to have a lot of that to get you through the holiday! We could t wait to come home! The people and fights that happened when we were there were disgusting! The hotel was rough but the people were even rougher! All I can say is I’m so glad to be home as everything especially the smell of the place was enough to make me feel sick daily