Ilusion Calma & Spa

Just had 5 days here and the night porter (Fransiou) was aggressive, racist and a trouble maker, as a hotel it was ok but this member of staff puts the whole company in a very bad light and he does it on a regular basis looking at the hotel reviews. Avoid this hotel at all costs.

Having had a good week at hotel in october , we decided a cheap and cheerful break in March and although couple things differed, mostly a great week from 8th March. We knew in advance that snacks were not included this time so anyone who thought all inclusive would need take that up with their supplier as quite clear on hotel website and with our company (Jet2), was called Full boad Plus, just thought I would comment as seen what someone else posted. First difference was obviously due to less guests, the food was not as varied as we had what seemed themed night in October (eg a whole corner of lovely pizzas or stir fries) this time seemd less choice in sweets also . Staff were mostly the same and apart from the young rude evening receptionist, all were very nice and helpful. I asked on more than one occasion why he left front doors wide open causing place to get really cold , and he ignored me. Even had another member staff from dining room ask him to put doors on auto open/close and he cam back as shrugged saying "oh well I tried". Shame as had no issues with any other staff . The days were lovely and warm but evening got really quite chilly especially when sitting with light tops on. Will I go back, possibly as I love it's location right next to airport for speedy arrival/departures. Nice seafront bars for stopping while out walks..

Just back from a jet 2 holiday today spent week here nice hotel pool freezing though. They have a pool down stairs and jacuzzi sauna steam room and gym but this cost u €10 a time. We went full board plus (all inclusive ) local lager and soft drinks were included tea coffee ect. Bar staff were brill always helpful. Reception staff were great although there was a young lad who was not people friendly at all he let the side down. Canteen was Repetitive with the food same stuff almost every day just given a diff name IE: carbonara one night would have same but with extra cheese they called it cheese grateenie they had fish on every night breakfast was nice we had bacon one day that was a bonus Waiters were brilliant they work so hard Rooms cleaned every day housekeeping were brill. As we went off season not really any entertainment other than karaoke bingo there was a singer on frid but oh my god the cats could sing better. Although comments we would return to this hotel again. Just hope there open will go during peak times though