TUI SUNEO Haiti

Stayed here for two weeks from 11 July until 25 July. Was a pleasant stay, especially considering the covid-19 situation. Best thing is the kitchen staff & waiters/waitresses... Paco (kitchen manager) , Fran and Rafa who I knew by name- were all very nice . Rafa in particular is a very nice man and made my stay very enjoyable.

Overall I'm happy with my solo post-lock down trip. I got a good deal with TUI which included transfers, flights and all inclusive for a week. The reps were lovely and their enthusiasm infectious :) Pro's: - Good selection of food and tasty - I'm vegetarian and always had plenty to eat. I especially liked the noodles. - Quick service at the bar, food, easy to get a sun lounger - in fact the resort has reopened at only 25% capacity. - Good location, a five minute walk to some lovely beaches as well as having shops on its doorstep. - Nice, clean pool which was never too busy. Con's: - I initially had a problem with my door - after trying four different keys they sent a maintenance guy to fix it. Bit annoying but they did get it fixed quickly. - The plug in my sink got stuck - again though they fixed it quickly when reported. - The walls are too thin - for the last few nights a guy moved into the room next door and I could literally hear him snoring every night!

We had a wonderfully relaxing time at this hotel which only reopened on the 11 July and we were the 5th people to get there! Asked for a room prior to arrival high up with a sea view and a double bed which we got. The hotel was only at a 10th of capacity so no need to reserve a sunbed! All sunbeds were disinfected and 2 metres apart. Hand sanitiser in reception and restaurant and you had to wear a mask in the hotel unless around the pool or sat at bar or table but you got used to it after a couple of days. Food in restaurant was excellent and even though only one counter open for first three days there was still lots of choice. Everything has to be served to you though so sometimes you could wait a while to get served but as hotel not busy was not too much of a problem but could be when they start to take more guests. Cocktails were excellent especially sex on the beach! Staff very pleasant and helpful. The entertainers were Abbey and Forrester from Wales and Leeds and a nicer pair you could not wish to meet. Extremely pleasant and chatty pair who both sang on different nights Elvis and pop and were very good. They played games round the pool in the day and Forrester did a very funny aquafit class one day which had us all in stitches! Hotel is only a 3 star but with all inc ice creams and lollies, excellent drinks and snacks in the afternoon seemed more like a 4 star. Hotel is trying extremely hard to recover after the covid crisis and doing a very good job of it.