Zafiro Ca'n Picafort

Fantastic hotel very clean and tidy. Excellent restaurant on site buffet was amazing and I'm a fussy vegetarian. Kuds loved trying new things. The only downside was the pool was freezing but it was quite cold for April.

I'm writing this review whilst still currently here (it's a rainy day so just chilling in the room) Firstly if you are looking to stay here ignore the negative reviews, we've been here for four days now and they are unfounded. I'll start with check in: Polite and helpful reception staff and efficient check in. Beach towels are included in your stay so no need to bring these with you. No concierge however this isn't something I would expect from a four star hotel, if you did need assistance with luggage I'm pretty sure you would just need to ask. Rooms: spacious and fairly well equipped, nice little extras such as a toiletries basket and a bottle of cold water in the fridge on arrival (we are self catering) shower and bath in bathroom, shower is a lovely big size so the kids can fit in with you if they're too little to shower on their own. The beds are unbelievably comfortable for a hotel, we've all had great sleep despite being allocated a room facing the road, it's also at the very top of the first floor stairs so we were expecting to be disturbed but it really hasn't been too bad. Maybe they do this in the hope that you will pay to upgrade the room as there are loads of empty rooms so they could have allocated us somewhere better had the wanted to. (Please note we did not pay for a pool view or any other kind of room upgrade so I have no complaints whatsoever) if you do decide to upgrade the room the prices aren't too bad: €60 per night for a royal terrace (which has a hot tub and deck, these rooms look fab if you can afford the upgrade) €40 per night for swim up room (not particularly great value in my opinion) €25 per night for a garden room which has an enclosed garden and hammock, nice if you have younger kids maybe. €10 per night for pool view room Maid service is daily except Wednesday & Saturday. The room has been cleaned to an excellent standard during our stay so far. Food: can't comment on the hotels restaurant food as we haven't eaten here, however the restaurant looks very clean and inviting. If you are self catering we have struggled to find somewhere nice to eat until we found Monaco (Italian restaurant) which is about 10 mins walk from the hotel. The food and service here is excellent, we intend to dine here for the rest of our stay as the other restaurants we've tried so far don't come anywhere close to this. Price for 2 adults (sirloin steak, chefs special kebab), 2 kids meals (spaghetti bolognase, chicken nuggets) large pint, large sangria, tiramisu dessert, ice cream for the kids and soft drinks for the kids was €63 which I feel is good value for the standard of the food. Entertainment: the kids club runs a reasonable programme daily and the staff are all really lovely, the kids have enjoyed everything they've taken part in which is always a bonus for Mammy and daddy having a little break time. The evening entertainment is not brilliant but there is always something on and the entertainment venue is relaxing and clean. Staff are friendly and helpful and take drinks orders at your table which is nice. The drinks are pricey but very nice so I don't mind paying the extra to be fair. There is a small onsite supermarket which is as you would expect price wise, though if you walk 10 mins along the road the supermarket has a good selection of foods and is more reasonably priced (on that note if you are out shopping for food please avoid the Spar down the street) absolute rip off prices and the most rude staff I've ever come across on holiday. The pools are brilliant, very cold (as to be expected for this time of year) but have lifeguards supervising at all times) the kids have loved them and have been in everyday so far despite the temperatures. There is a heated indoor pool which is ok for cold or rainy days. There is an onsite cinema room which screens a daily kids film and an outdoor play park which is really good with a good selection of things to play on, slides/bouncy castle etc. One point (not related to the hotel) my hubby went to the supermarket along the road and had his bag stolen from his basket whilst in the store, so be vigilant with your belongings when out and about, we were lucky as it was just an empty bag he'd taken to carry the groceries back but could have been much worse had his wallet/phone etc been in there. On the whole this is a lovely hotel to stay in as a family, with great facilities, friendly staff and in my experience good value for money.

A friendly, clean & welcoming hotel ! The pools are freezing this time of year but the kids managed it a few times , there is a big slide as well as a balloon in the pool for everyone to climb up which is an added bonus ! We seemed to be the only ones around the pool some days so plenty of choice for sun beds none of that get up early stuff ! A cinema if kids are bored on the colder days and the on site shop was little but had your basics and u’ve got to love the fresh cooked French sticks! All the rooms are exactly the same the only differences are either the view of pool area, of street and others have a hot tub on the roof ! Premium means nothing lol! We stayed for a week over the Easter break and we didn’t bother with all inclusive as we like to eat out ! But it was only a few restaurants open in this area so got a taxi to Alcúdia marina for €15 and allot more choice there ! But all food we had was nice! And averaged €70 per meal for 2 adults 2 kids The WiFi was good in the main areas once u managed to sign up-to it but a bit sporadic in the rooms and around the pool , couldn’t get it to work on the iPads though only our phones. Self catering was ok for the room but the little kitchen area isn’t the biggest with a really loud fan when u just want the light on so a-bit annoying when kids asleep in lounge ! A few English channels on tv so kept them a little entertained first thing before all out to the pool ! The beds wasn’t the best for me memory foam rubbish ! Weather was a definitely a jeans and jumper in the evenings and even the Mrs was saying she wish she bought her coat ! But when the sun was out it was lovely All in all lovely break from the daily grind a chilled and relaxing break don’t expect to much and u won’t be disappointed!