ABOUT THE HOTEL
- Official Rating
- Free Wi-Fi
- Rooms: 497
Things you'll love
- Gourmet All Inclusive
- Grown-ups only
- Free Wi-Fi
- Situated between the Caribbean sea and the Nichupte lagoon
- Shopping, nightlife and dining nearby
- View Location
Special Honeymoon Offer
Book a Preferred Club Sea View junior suite and you'll receive a bottle of sparkling wine, fresh fruit and flowers in your room on arrival, breakfast in bed one morning, a 25-minute tension releasing massage for 2, one 25-minute facial or salt glow scrub for 2, a private beachfront dinner and a turndown service with petit fours each evening. Valid within 3 months of wedding. Please show a copy of your marriage certificate or wedding invitation on arrival, and request at time of booking. You can do this by phone on 0203 451 2688. This package is not available between Christmas and New Year's Eve.
Honeymoon and Anniversary Offer
Receive a welcome letter, fresh fruit and a bottle of sparkling wine in your room on arrival, a special turndown service, one breakfast in bed per stay with Mimosas, and 15% discount on all spa treatments. Valid within 3 months of wedding or anniversary date. Please show a copy of your marriage certificate or wedding invitation on arrival, and request at time of booking, 0203 451 2688.
FOOD & DRINK
- Evening Meal
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
A wonderful place for a winter vacation
15 Jan , 2020 John S, 41003
We have now been to Secrets the Vine several times and for us it is the perfect winter vacation. The staff are terrific and give everyone a very warm welcome. They recognize us now and make us feel very special. The food is very good, the location is great, the pools and beach are great, the rooms are great, and the singers and dancers and outside entertainers (including the saxophone player, the crooner and Jim the comedian) are great. For cocktail drinkers it offers all of the choices you could want, morning, afternoon, evening and night - all included. We are wine drinkers and the house wines are drinkable - but no more than that. However, Ariel and his sommeliers are excellent - and they have upgraded their daily wine tastings to be extremely enjoyable and informative. Thanks also to Caine for checking in with us. When making the booking my wife and I discussed whether we should try somewhere new, but we decided that we did not want to risk going somewhere else and being disappointed and then regretting that we had not gone to Secrets the Vine. We will be there again many times in the future for many more wonderful vacations..
All around Excellent Resort
14 Jan , 2020 sudeman23, 48562
This is an excellent resort, Number 1 the service by the employees was beyond excellent and I have traveled a lot. Kevin in the entertainment department was fun and always went out of his way to get me and others involved in different things. Veronica by the pool is an excellent server who is as attentive as an employee you will find. Restaurant waiters Juan at Olivo and Eduardo at the Italian restaurant gave great service and were very personable. The food here was excellent and included tons of options. The rooms were very classy. The gym is a nice touch overlooking the pool and beach. I would go back in a heartbeat.
The Best Birthday
14 Jan , 2020 NELLYKVIRIKADZE
I came for my birthday, every single detail was beautiful in this resort we had royal treatment food is delicious plenty of different options wonderful restaurants with the world cuisine. I complained on the noise in the room and was immediately given different room in the more quiet area Entertainment is beautiful, it changes our way our. Plan to off pool spaces for everybody. Beach is absolutely beautiful, crystal clear water fresh breeze. Plan toPlaces to eat outside and enjoy weather sun and fresh air I would highly recommend this resort for everybody who is Looking fort luxury vacation
Honeymoon in Paradise
14 Jan , 2020 Niallisa16, 191277
From the minute we arrived we knew this was going to be paradise and yes it was. Greeted with some bubbly whilst we checked in. The lady who checked us in was unbelievable with advice to make our stay perfect. The ocean front room was amazing spacious, immaculately clean, walk in glass shower, bath facing ocean and all what we needed to make our stay very comfortable. Mika our maid was wonderful her attention to detail was fabulous. Where do I start with the hotel and facilities. Probably best to Thank the wonderful staff that looked after us in the fabulous restaurants and bars. Thank you Cesar from the blue water grill your service was amazing and the steaks cooked to perfection. In the Terrace bar a big thank you to Luis yet again fantastic service and the food gorgeous. Our favourite restaurant was Fusion a massive thank you to the manager Miguel radilla made our dining so perfect along with his team Hayekt, isidoro & Sebastian. Top marks team you know how to deliver excellent service and gorgeous food. Every part of the hotel met all of our needs from VIP areas to pools and beach, several restaurants catering for every appetite and all restaurant had table service no buffet apart from breakfast and that was unreal. I save the best to last on staff. Cain from guest services is a ambassador to this hotel. He has a wonderful way with people his customer care is excellent and you can see all the other guests are delighted to see this young man chatting individually to them. Cain made how honeymoon so special with little things he did for us during our stay. We will definitely return to Secrets The Vine. We had a lovely relaxing honeymoon and thank you to all the staff at this incredible hotel. Lisa &Niall Marshall
GLAD I CAME BACK
14 Jan , 2020 ZAPPYLADY
I just returned from a short Sisters' getaway. This was my second visit to The Vine. My first visit was over the top perfection. This vacation was off to a rocky start due to the room we were given as an upgrade. It had a terrible musty odor above normal ocean humidity smell. We called down and they sent someone up to mask the smell with chemical spray. We contemplated leaving after the first night, but the front desk was able to assign us a new room. I had also sent an email to concierge, and they followed through with making sure we were taken care of. Once we were settled in our new room, our vacation was what we hoped it would be. The staff made our vacation fun and they are so incredibly welcoming. Most special thanks, once again, go out to Abiel and Bernie in The Market Cafe. They feel more like family I had returned to visit than staff. Gino and Omar at the Lobby bar kept us entertained and our glasses full. Vladimir gave us exceptional service at Olio. Although all the staff was wonderful, these are the five that went above and beyond 5 star service. I look forward to seeing them all again. I recommend seeking them out. We never had an issue with finding lounge chairs on the beach or by the pool. The beach is beautiful and the pools are kept clean. Preferred club you get a private pool and premium liquor. We were dealing with a food allergy and the restaurants worked with it. Nice selection of good food. You will not go hungry.
People who looked at this hotel also viewed...
Items marked with * incur extra charges which are payable locally
Secrets The Vine Cancun https://content.tui.co.uk/adamtui/2016_9/27_22/94ba046a-8602-4e3e-97dd-a68e01721f67/MEX_CAN_4825WebOriginalCompressed.jpg?i10c=img.resize(width:658);img.crop(width:658%2Cheight:370)
Stay at the Secrets The Vine Cancun on your holiday. With a First Choice holiday we do all the hard work so you don't have to. Book today.Beachfront Gourmet All Inclusive Grown-ups only Free Wi-Fi View Map
Map Position: 21.1347532, -86.7586757
Star Rating: 5
TripAdvisor Traveller Rating: 5 /5 based on 13017 customer reviews