Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1856 Reviews
Traveller ReviewsRanked #13 of 38 hotels in Carcassonne Center
Traveller Rating
Excellent
723
Very Good
758
Average
240
Poor
93
Terrible
42
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
doug b said...
Maybe a 2* at best
Travelled on 10/2024
Let's start with the positive location is excellent, the bed is huge, the hotel staff helpful and the luggage service great from the guys but that's about where it ends, 4* it certainly is not.
We stayed 3 nights to explore the city and Carcassonne is a wonderful city, the walk round the walls is especially awesome. 2 nights would have been enough.
I struggle to see how this gets 4* Id go it a 2-3* it needs a com...
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MDLS56 said...
Great location, but ...
Travelled on 10/2024
First the good part the Hotel Le Donjon is, as expected, located in the heart of this wonderful medieval city. The staff are friendly and engaging. On entering the main body of the hotel, we noticed it is dark and had the feeling of being caught in a time warp, hinting at more prosperous days in the past. Perhaps none of this really matters.
Our room was in an annexe overlooking a central courtyard garden, plenty ...
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Susan M said...
A perfect place.
Travelled on 09/2024
I am so happy we chose the Le Donjon. From the moment the lovely and professional David picked us and our luggage up in the parking lot to the moment he dropped us off, everything was perfect.
The other people at the front desk (I am sorry I did not get their names) were also very helpful in recommending places to eat, which made an enormous difference.
The room was small, but perfectly furnished with a vey c...
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dan_lyndhurst said...
Never Again
Travelled on 08/2024
Please do not use rooms no 16 (adjacent building) and 37 (main building). Both rooms were given to us as superior rooms (which we booked) but have little resemblance with the superior rooms shown in the hotels internet site, actually no resemblance. The rooms on internet look by far more desirable. The rooms given and their bathrooms have seen better days definitely.
After the check-in, when addressed the front des...
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