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Reviews
Tripadvisor Traveller RatingBased on 1085 Reviews
Traveller ReviewsRanked #19 of 69 hotels in Carcassonne
Traveller Rating
Excellent
536
Very Good
245
Average
119
Poor
94
Terrible
91
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mary L said...
Welcomed like an old friend
Travelled on 04/2026
The welcome is warm and friendly. This charming hotel sits in a prime location just outside the medieval city.
The room is clean and well presented with a balcony overlooking the river and medieval city.
A short walk to Carcassonne old town where you'll find an abundance of cafes and bistros as well as all the every day shops you'd expect
I booked b&b, breakfast is an excellent array of hot and cold food. They don...
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David P said...
Find somewhere different. Great location disappointing hitel
Travelled on 04/2026
Terrible. Chaotic. At breakfast they ran out of croissants bread and coffee! In a french hotel. Piped music is played all night in the courtyard so you cant sleep with the balcony doors open. Staff seemed lost and out of their depth....
Sightseer382170 said...
Lovely hotel with great views to the castle
Travelled on 03/2026
Lovely hotel with friendly staff. The rooms are very comfortable with coffee machines and balconies. Ours had spectacular view to the river and the castle. The buffets had excellent choices. Quiet area and the hotel had a spa, although we did not have time to use it....
Gary H said...
Great location but rats on the balcony and dreadful bed
Travelled on 10/2025
Hotel location is amazing with picture postcard view of the castle. Unfortunately the room's balcony has covered in pigeon excrement, which could have been easily swept aside. Furthermore the balcony had rats on it which rather interrupted our evening!
The room was perfectly fine, however the bed was dreadful. It felt a bit like sleeping on concave chicken wire.
Breakfast was a good spread as buffets go. Worth having...
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