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    Bel Jou Hotel

    PPPPP Plus

    InCastries, St Lucia

    TripAdvisor Traveller Rating

    trip advisor

    Based on 549 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The views from the Bel Jou Hotel are on the money. From its hillside setting, you can lap up the sprawling coastline and countryside.

    This adults-only place is plonked on the outskirts of Castries, St Lucia's bustling capital. It's only a couple of minutes' drive to swap hotel digs for the harbour scene, and there are a couple of top-drawer beaches the same distance away.

    Island life's all this place knows, so you can mosey around tropical gardens, plough into Caribbean cuisine and loosen up at traditional dance classes. A couple of pools fringed by Bali beds and rattan sofas cap things off.

    • Rooms: 64

    Things you'll love

    • Just for grown-ups
    • Hilltop setting
    • Close to Castries

    Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

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      accommodationData.facilities
    • Verandah Restaurant

      Buffet meals are on the cards here for breakfast, lunch and dinner. There's a range of cuisine to choose from, including Caribbean dishes, and there's a terrace if you fancy al fresco dining with panoramic views.

    • 2 outdoor pools

      You've got a pair of pools to choose from here. They're both bordered by parasols and comfy loungers, and there's a bar serving drinks and snacks close by, too.

    • Cabana Lounge Bar & Eatery

      You'll find this place right by the pool. There's a choice of snacks and drinks available, including sandwiches, scones, tea and coffee.

    Rooms

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    • Bungalow with Garden View

      This bungalow can occupy 1–2 guests. It comes with a king-size bed, air-conditioning, a shower, tea or coffee-making facilities, and a safety deposit box. The bungalow is complemented by a garden view, too.

    • Double Room with Limited Sea View

      This double room can occupy 1–3 guests. It comes with 2 double beds, but it's possible to request 2 twin beds instead. There is air-conditioning, a TV, a shower, tea or coffee-making facilities, and a safety deposit box. The room is complemented by a limited sea view, too.

    Cannot fault the hotel or the amazing staff
    08 Jul , 2019 TAFFY365, 186338
    We visited Bel Jou in early June 2019. We were a group of 15 staying in St Lucia prior to attending a family wedding. We cannot praise the hotel highly enough and we will definitely be returning. It spoke volumes that most of the guests were returning visitors, who had clearly experienced the amazing staff and lovely atmosphere of the hotel before. It was an outstanding and very relaxing experience. We very much enjoyed all the food, some of our group said the gym was excellent and the entertainment was superb. No complaints at all and no single outstanding member of staff - they were ALL amazing. See you again as soon as we possibly can!
    Think twice before book
    07 Jul , 2019 Aleksa_Emma
    We stayed there in June, two weeks before hotel was closing down. We weren't aware of upcoming refurbishment in advance. When we arrived we were not given bungalow as we booked but put in the main building. When we raised this issue with front office supervisor, she lied to us saying that there is a maintenance issue. It was pure lies as bungalows were closed down week before our arrival for refurbishment. Once we learned that hotel is closing down, our worries were that hotel will start to cut the corners. Unfortunately we weren't wrong. Dinner was changed from buffet and a la carte choice to a la carte only. We as a paying guests should not suffer just because of refurbishment. Entertainment. Please dont put a lot of hopes on good entertainment programme. All we saw entertainer to do is entertaining and engaging with staff members, sitting in spa or coffee shop for guests. Room. It was okay but on the website it says that hotel has been recently renovated. I am not sure how recently it has been but room didn't look fresh. Our shower doors didn't close properly. Spa - please dont go there and it was superb expensive and poor quality. Staff - line level staff members were amazing and superb friendly. Unfortunately I cant say the same for management team. We wont be back there and wont recommend the hotel for any of our friends or family. There are better choices in St Lucia.
    Excellent All Round !
    02 Jul , 2019 Dave M, 503833
    Travelled with a Saga group and although not the cheapest you get what you pay for and it was money well spent. Staff are brilliant and go out of their way to make you feel welcome,the rooms were spotless and the food was delicious with a good choice from the menu at every meal. Although the hotel is not on the beach there is great views and the sunsets can be amazing. There was a variety of excursions and its worth having a look around the Island.
    Lovely hotel but a bit quiet for me
    02 Jul , 2019 Fedupandhungry
    I stayed at this hotel for 12 nights. The best part was the Mother's Day Brunch which took place around the lower pool. There was live music and also a barbeque. The staff including the management enjoyed the event and made the event a very social and enjoyable afternoon. However, like the previous reviews the hotel has a large number of elderly guests. Therefore, during the day the hotel is very quiet and a part from the odd activities nothing much else is happening. I did use the gym and there could be a bit more variety in terms of the equipment available. I must say a big thank you to all the staff who made my trip memorable in particular Thelma on reception, as well as Winston who was very speedy with installing a mini fridge in my room. Thanks for the complimentary upgrade to an ocean-view room which was amazing and very comfortable.
    Excellent
    30 Jun , 2019 truevinerecords
    My husband and I booked this hotel to celebrate our sixth anniversary. It was a spectacular experience. We were extremely welcome. As locals, it is almost rare to visit a hotel and feel like a guest in your own country. With Bell Jou, everyone is treated the same. The customer care is wonderful. The food is delicious. The scenery and comfort is extra ordinary. We will definitely return!! We would like to say a special thank you to Glen. A very kind man who Is passionate about what he does. Bel Jou is a place to be. You will not regret it. Written by Mr & Mrs St Ange.
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    Things To Do

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    Special Assistance

    This property is generally unsuitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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