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Reviews
Tripadvisor Traveller RatingBased on 929 Reviews
Traveller ReviewsRanked #21 of 244 hotels in Chicago
Traveller Rating
Excellent
766
Very Good
112
Average
25
Poor
7
Terrible
20
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Ted L said...
An excellent place to stay in Chicago
Travelled on 04/2026
Great location with a very accommodating staff from check-in to check-out. The rooftop bar and restaurant is a greet way to start the night. The buffet breakfast was top notch....
Dreamer08316391514 said...
Great location
Travelled on 04/2026
An excellent base from which to explore the city. The rooftop bar is a big plus point when considering booking this hotel. Staff are friendly and very helpful....
Juliana2011 said...
Great location, spacious, roof top as a bonus
Travelled on 04/2026
First time at Riu Plaza Chicago and we can say, its going to be one of many. Half block away from the best part of the beautiful North Michigan Ave. Good size room, clean, very comfortable bed. Friendly staff, Nicolas (Nick) was very helpful at our check in. I am a light sleeper and he was very attentive to give us a room away from the elevators
They have a roof top opened until midnight on weekends (unsure about ...
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brand0n2026 said...
Wonderful
Travelled on 04/2026
Great location! Many nearby attractions available that are walking distance. Rooms were clean and comfortable....
233kellyem said...
Everything was first class!
Travelled on 04/2026
Loved our stay. Amazing staff and customer service. Nice roomy bathrooms and super comfy bed, and, of course, the great breakfast buffet. Great location. And the hotel smells amazing....