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Reviews
Tripadvisor Traveller RatingBased on 754 Reviews
Traveller ReviewsRanked #21 of 243 hotels in Chicago
Traveller Rating
Excellent
620
Very Good
86
Average
22
Poor
6
Terrible
20
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
C5963GMlisad said...
Amazing accomodations!
Travelled on 11/2025
This hotel was impeccable and the service was outstanding! I cannot believe the breakfast buffet options and the gorgeous holiday decorations!!!...
Fav0ur said...
Great stay, but no microwave on property ️
Travelled on 11/2025
Everything was great. Loved the breakfast a lot!! Highly recommend. My friends and I like how theres literally mirrors everywhere too. However, there was no microwave and that was something we really needed, so that sucked but other than that, it was great stay....
Shoenique1 said...
We Love RIU
Travelled on 11/2025
This was my 3rd time stating at The RIU Chicago. Everything was great as always. We just keep staying on days when the rooftop isn't open....
476sair said...
Very good experience
Travelled on 11/2025
Very good hotel experience and breakfast buffet was really good, rooms are clean and well designed wiyh great location and accessible to various chicago attractions....
laurences387 said...
Forgot my toothpaste at midnight and they dont have any
Travelled on 11/2025
At about midnight I noticed I forgot my toothpaste. I asked the front desk and I was told I couldnt buy any from the bar because it was closed. Dont hotels keep some extra small toothpastes for this purpose ? They did after all charge $90 additional resort fee when I checked in.
It left a bad taste in my mouth!...