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Home > Destinations > United-States-of-America > Chicago > The Chicago Hotel Collection Ambassador Gold Coast
The Chicago Hotel Collection Ambassador Gold Coast
Holidays to this hotel start from only
From only £ 1237 pp
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Tripadvisor Traveller Rating 
Based on 1994 Reviews
Based on 1994 ReviewsWhy pick First Choice
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Restaurant
- Gym
- Bar
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 1994 Reviews
Based on 1994 Reviews
Traveller Reviews Ranked #135 of 244 hotels in Chicago
Traveller Rating
Excellent
1205
Very Good
306
Average
184
Poor
133
Terrible
166
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Osvaldo a said...
TERRIBLE TERRIBLE TERRIBLE
Travelled on 03/2026
To begin with, this hotel is a complete fraud starting with the pictures on their website. The photos make the property look modern, spacious, and well maintained, but the reality was the exact opposite. This is supposedly a luxurious hotel, but the room we received looked nothing like what was advertised online.
Moreover, the cleanliness was extremely disappointing. The room was not properly dusted or cleaned, the ...
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melj150 said...
Beware: Bait and switch
Travelled on 11/2025
We booked this hotel via 3rd party site and paid for the lodging. Upon checking in, the hotel charged us a resort fee of $146, they wouldnt let us check in without paying it and charged us even though it was past dinner time, we didnt need parking and had breakfast plans the next morning so we didnt need the amenities. They claim this is stated on their website however I showed them proof that it was not stated ...
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Michael C said...
Bait and Switch, terrible customer service. Avoid!
Travelled on 10/2025
Do NOT stay here - BAIT and SWITCH! Deplorable customer service!
I am writing regarding my stay at the Ambassador Gold Coast, Chicago on October 11, 2025. Upon arriving at the hotel, I was told there was no booking for a Standard King room (made by my wife in July via Kayak) in the hotel system. Even though I showed him the booking reference confirmation provided via email from the 3rd party company, and despite f...
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499llt said...
Good and welcoming, and getting better all the time.
Travelled on 12/2025
When in Chicago, and thats several times a year, I stay in close proximity to The Ambassador. The current owners are taking great strides to get the experience of the hotel bar and restaurant to historic levels. The drinks are good, the food is good, and the live entertainment is good. For New Years Eve, the decor and atmosphere clearly demonstrated the ambiance that made The Pump Room famous. The room is spectacu...
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Annenicholson W said...
MISLEADING LISTING AND BAD CUSTOMER SERVICE
Travelled on 11/2025
We bought a special deal on Priceline. The Priceline listing referenced "incidental expenses". When we arrived at the hotel to check in, we discovered that "incidental expenses" includes a MANDATORY $147 PER NIGHT "resort fee" for meals and amenities we didn't want and couldn't afford to pay for. So we had to walk away and stay with family. Neither the Ambassador Gold Coast nor Priceline will refund the money we pa...
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