Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 762 Reviews
Traveller ReviewsRanked #7 of 142 hotels in Copenhagen
Traveller Rating
Excellent
585
Very Good
106
Average
44
Poor
12
Terrible
15
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
60VIG said...
Excellent hotel
Travelled on 12/2024
Great location with view to the canal and short walk to the city center and Nyhamn. The hotel is clean and the bed was really good. The breakfast was delicious. ...
St_Berg said...
Location Location Location
Travelled on 11/2024
The hotel has an excellent location and great connection to transport, The breakfast is absolutely outstanding and the staff is friendly and extremely professional. The minibar is well stocked and the waterfall shower lives up to its name As a person with mobility challenges the hotel has excellent accessibility, no thresholds or unnecessary challenging design element without it being spartan or somber, luxury all ...
Read more
richardmG3043XE said...
Excellent customer service throughout hotel
Travelled on 12/2024
We spent 5 nights at this hotel and found the service to be impeccable. Nothing was too much trouble ...
clareh0lden said...
Nov stay
Travelled on 11/2024
ok but disappointed with attitude re breakfast, breakfast was added when I arrived , on the last day i had to leave early and wanted it removed and was informed I couldn't do this.. ...
783ulrikh said...
Booking Nightmare
Travelled on 12/2024
Worst ever booking experince with NH Copenhagen.... Made the reservation with the hotel directly. I am platimun discovery member and they seems to constantly have issue with my booking and membership. Was offered over the phone a reservation for 2 rooms with a discount (which I though was due to my member status) , which I now later finds out can not be cancelled nor moved to another day without paying 100% fee . T...
Read more