Playa Park Zensation

Lovely rooms with nice pools, they are a little cold but that’s the only downfall! Food is nice and lots on offer. We were very happy with our stay that I’ve even wrote the review while on holiday still. The best thing about this hotel is Gino he’s the animation team and he’s amazing he made my son reggies holiday! Always working and always making Everyone laugh....

Before I give the main review, I would like to mention a couple of things. Firstly we travelled with Jet2, for the first time, a superb company from start to finish. Secondly, I will be returning to this hotel, so I hope the management, take my comments as constructive criticism. On arrival we found the reception on the small side, with only one member of staff, dealing with other guests problems, while we were waiting to check in, luckily, as we had a private transfer, so only us 2. Having checked in, we were given a map and told, you are in the Premium block, having to walk right round the pools with our luggage, NO BELL BOY, to help, or show us how to use air con, or tell us, I had to go back over to reception to pay 20 Euro deposit for TV remote control and 10 Euro deposit for each pool towel, so PREMIUM all inclusive, I have to find 40 Euro. Room was of a nice size, certainly not a junior suite, in fact I questioned if I had got the wrong room, to me it was no more than a decent sized twin. So over for our evening meal, in the buffet restaurant, more like a cafe, plastic table and chairs no table clothes or place settings, food was decent, but could do with more staff, still had soup bowel and main meal plate on table, when going for sweet. We tried the Al a Carte, from then on, better food, still no waiter service, but as this was part of being PREMIUM we did the a la carte every night. Now for the evening drinks, well I drink aniseed, my wife, pink Gin, neither available as part of all inclusive, however, I could pay 3 Euro for a Pastis, putting another 9 Euro per night onto my all inclusive bill, to be fare, after a few days, they did add Pastis to the all inclusive. Now for the entertainment. By day was excellent, to begin with, thanks to Simone AKA Gino, however, as he was the only entertainer, as we got closer to half term, more kids and less adults were joining in the day time activities, as there was no kids club or anyone else to take the kids off for their own games on Gino's day off, a barman took over his duties. Evening entertainment, was a bit hit and miss, always started with bingo, followed by a professional act, some very good, some very poor, we were only there for 9 days but saw 2 acts twice, normally acts are on a 2 week turn around. In my opinion a good hotel could be made a very good hotel, with the addition of.... A bell boy 2 more waiters, perhaps waiter service in a la carte another entertainer, that can help Gino and If children start arriving, can take them for their own games.