El Duque Aparthotel

We recently returned from a 7 night stay at this lovely hotel. We were greated at reception in a welcoming manner and were directed to our room straight away. We were staying in a studio room which from experience are usually quite small, so we were very surprised with how spacious the room was. The only down side to the room was that the ceiling fan was above the living area and not very powerful, we were able to hire a fan at the reception for €25 for the whole stay. After reading some reviews we weren't sure of how good the food was going to be but when we got to the restaurant we were surprised with how much of a variety of food there was to choose from. At some of the evening meals there were themes like the first night there was a Chinese theme, during the week there was also a Spanish and an Italian theme. The quailty of the food impressed us as it was regularly refreshed. Breakfast was serverd from 7am-10pm, lunch was served from 1pm-3pm, Evening meals were served from 6.30pm-9.30pm and the all inclusive drinks were served from 10am-11pm everyday. The hotel has 2 pools which both open at 10am and close at 6pm, there was no shortage of sun beds even though the hotel was quite busy. The service provided throughout the hotel was fantastic and the hard work of the bar staff was excellent as even when busy you were served quickly. The drinks in the all inclusive package were varied, there were house wines, beer, spirts, soft drinks and cocktails were available aswell as a variety of other drinks. You were also able to get ice cream from the bar all day. I would recommend you trying the banana licor as it is a drink unique to the canary islands. There were only 2 problems that we really had during the week and they were that the floor in the room was very dirty and didn't get cleaned once during our stay so I would recommend wearing socks or keeping shoes on. The second problem was that when the cleaners came they would take the half used toilet roll and not replace it this happend 3 times and all 3 times we went to the reception but the problem never got sorted so in the end we ended up going out to buy toliet roll. However The rest of the room was cleaned daily including fresh towels provided. There is also a safe available in the room at the cost of €26, 10 of which is given back when the safe key is returned. On the final day the wrist bands are cut off at 12 when checking out. You are able to buy all inclusive until 6pm on the final day for €10 per person which works out well as lunch alone in the hotel cost 12 euros each. There is also a luagge room available and you are able to book a courtesy room to freshen up before departing for the aiport. Overall we would like to thank the staff for an enjoyable stay and we would deffienlty like return in the future.

We visited here in 2017 and loved it so booked to come back this year, everything was just as we remembered, however we did request a room in Block E and got put in block F with a pool view and the balcony was right above the bar and entertainment area which was really noisy, so the next morning we went down to reception and asked to be moved which the reception staff was more than happy to do, and within a few hours we'd been moved in to Block E. Could always find a bed by the pool, whether it was the big pool or the smaller one. Staff work constantly and always on the go, animation staff are unbelievable and always try to get you involved especially the kids which is really nice to see. Bar staff are amazing and always try to keep the wait time down. My only fault this year was the food wasn't as good as our previous visit, we always found something to eat but it did get very repetitive and ended up eating out more than eating at the hotel, which when you're all inclusive is not ideal as you've paid for all you can eat. I would return to Tenerife but wouldn't return back to the hotel as we've done it twice now but I would recommend the hotel to people as it's in a lovely little area and is very peaceful and the complex out front is amazing and very convenient especially with the HiperDino opening.

what a nice surprise this one was.rooms large and spotless ,in fact the whole complex was spotless.food was as good as any all inc we,ve ever stayed at,nice variety and well cooked.the staff were excellent ,aiways with a smile and polite.5 min walk to the sea ,and about 20 seconds to the weekly market.entertainment was the best we,ve ever had and bar staff great.excellent holiday all round ,will definately go back again