El Duque Aparthotel

Arrived on Halloween, restaurant was decorated and staff engaged with the children who were dressed up and seemed to be having a great time. Our accomodation was upgraded free of charge which was a lovely bonus. We stayed in A104 lovely view over the small pool. We stayed HB food was good, restaurant clean and staff friendly and very helpful. We stayed 7 nights, we did not want to leave and will definately be back. Bar staff very friendly and make the best pinacolda. TUI also very good, coach transfers spot on. Recommend to try the Bombay Babu restaurant opposite the hotel and also the Irish anchor bar, especially when they have the Irish singer who is such a good entertainer. Also loved the friendly hotel cats in.

Great staff my daughter got tonsillitis the lady on reception was very helpful & sorted us a doctor with in 15mins to our hotel room so I could get antibiotics for her. We stayed in room 207 E block definitely had the best view, near entertainment however was all finished and music off by 10.30 /11 had no problem sleeping. Bar staff by the pool so friendly & lovely they will remember you and your favourite drink, staff in dining room also great food was ok so much choice you will find something you like. ( try the Canarian potatoes) Hotel room cleaned everyday if you want think it was just the Wednesday that wasn’t cleaned we were there 9 nights! If you decide to you go to Loro park the transfer is actually 2 hours 20mins from the hotel not 1 hour 30mins, but well worth it. Overall we were all happy we were a group of 9 with 6 adults ,3 children. Kids club was great we are all still singing the songs from the kids disco & the entertainment was good in the evening too maybe drop the bing tho and just play so music instead tho. The walk to the beach is just down the hill through the shopping centre you can either go left or right I would say right is the posh side with your designer shops & upmarket restaurants & left is your normal holiday strip with your souvenir shops and restaurants. We also took the bus and taxi to playa America took around 10mins was between €8 & €13 one way or the bus which was €2.90 per couple one way. My partner went surfing here for around €35 with all equipment & teacher included. Great beach with warm natural pools of water for the kids to play in instead of the sea with the waves. So pleased we picked this hotel & a big thank you to all the staff who made our holiday brilliant!

We stayed at the El Duque hotel in October 2019, on our arrival we was shown where to go and given good advice of whet the Hotel had to offer the receptionist she was very friendly and helpful. The hotel reception was spotless with lots of advice shown on the notice boards. Both my wife and mine impressions of the Hotel is that it is very difficult to find fault with the Hotel I think you would have to be pretty picky if you did find any faults with the rooms, pool areas, pool bar and restaurant. The room was comfortable with lots of space and cleaned each day, the pool areas were cleaned and spotless with lifeguards visible and plenty of sun beds. The pool bar staff are very friendly and engage in conversation with you at the bar and by the end of our 7 night stay they knew exactly what we want from the bar! Thank Guys! The restaurant management were very professional and friendly, the restaurant staff kept the restaurant clean at all times and the choice of food and presentation was excellent we had more than enough to choose from the all inclusive package. We would like to thank all at the El Duque for making our stay as good as it was and we would definitely go back and recommend.