Hotel H10 Costa Adeje Palace

Wouldn’t come back if I got offered for free. Not allowed sitting in a nicer area because It’s for customers buying when all inclusive you’ve already paid Have to pay for a safe and kettle every day On the last day the bus is a 17:15 and they cut the all inclusive till 12:00 that day. So have to pay for the 5 hours When you’ve spent a lot of money on all inclusive, The entertainment is awful and entertainment time that only puts on actives once a day. Really boring hotel made to look good with 3 pools a crazy golf and all inclusive. One last thing a some of the receptionist a moody and very blunt when they should be the nice ones welcoming the guests as a good first impression.

Home after a beautiful week at the hotel, our 1st ever visit, below is an honest review based on our we were disappointed with our room location, if you don’t pay to upgrade you are on the side of the hotel looking into the delivery bay as we were. The trip was just myself and my girlfriend with no children and we already knew the Costa Adeje area as I had stayed before in other hotels nearby. Negatives: The swimming pools were incredibly deep and I had heard a few guests complain that they couldn’t just let the children play due to the depth, I’m not the greatest swimmer myself so we actually only used the pool once and used the infinity pool the rest of the week, because of this I would not recommend this hotel if you have children on the trip with you. The entertainment: I’m sure the daytime was great, we didn’t use it but could see others were - I was disappointed by the evening entertainment in five nights we had two dance shows and a magic show, now as the entertainment is only for an hour this hardly creates an atmosphere, the two singers that entertained on other nights were very good and you could see fellow guests wanting too party. Summer party: (private party while we were there booked in a cordoned off area) This looked like a staff party, which meant the singer was left to entertain guests on stage alone, I felt sorry for the entertainment as only when the two reps popped back did they encourage people to dance etc. But sadly this was for one song at the very end of his set. All inclusive: This finished at midday on day of departure, we didn’t leave until 9pm and as a result felt awkward around the hotel and had to pay for everything, this probably a conversation for the holiday company we used but still annoying. Privilege - about 100 beds reserved for these guests which my guess is that no more than 6 were used each day, beds for normal guests were sparse due to season, this needs to be looked at IMO as far too much room is reserved for too few guests. POSITIVES!!!! Really too many to list but I will try: Restaurants were amazing, the food was always excellent and the choices were vast! Location, really this hotel is perfectly located just far enough away to be secluded from the busiest areas but close enough to walk along the coast to these areas if you wish. Staff were helpful, friendly and wanted us to enjoy every second off our stay. Cleanliness was absolutely first class, totally spotless. Lady Mac DJ - this is under advertised which is a shame as it’s and excellent disco and not what some people may expect.... give it a go would be my advice. Infinity pool - simply divine, a real highlight of the trip. Hotel and grounds - simply lives up to the expectations that the name of the hotel provides. The pool bar, one of the best areas in the complex with excellent staff. The room - we were disappointed by the location not the room itself which was very good. The free bus, great drop off point in las Américas which gave the chance to look at another H10 hotel, incomparable to our hotel although their pool was superior IMO Overall the positives outweigh my negatives and made for a excellent holiday with many beautiful memories. Will I return? ........ already looking to book for 2020 😍 I hope someone from the hotel sees my pool comment as I really believe a more gradual entrance into the pool with lower water levels would be a huge benefit to an already beautiful hotel. This really was a little window into paradise for us and we cannot wait to return.