Hotel H10 Costa Adeje Palace

This was our second visit to this hotel, this time with Jet2. Food is invariably very good, some evenings excellent, which is why we returned and sitting outside, even in the evening, was very atmospheric with the lighting and heaters. Our room each time was spacious, airy and very comfortable. Balconies are very spacious and private, however the side sea view ones do not get the sun. Negatives. Pools only have ladder access instead of steps leading in. Difficult for us with less mobility. Chairs and tables have been removed from outside the pool bar, so its either a drink on your subbed or under cover inside the pool bar. This was not for us, so we used to walk to a beach bar a few minutes walk nearby, much better. Did not like the fact that is heavily geared for the privilege guests and AI guests, so you have three tiers of service. However, all in all we did enjoy our stay there and would consider staying again maybe in the future.

I stayed here last April with my boyfriend for 7 nights. We booked with Jet2 Holidays and opted for All-Inclusive. We travelled to the hotel via coach and it took approximately 30 mins from the airport. All information regarding the hotel was explained clearly to us on arrival and check-in was quick. However, as we’d never been to the hotel before, we had some difficulty finding our room and the directions given were inadequate. Our room was fairly spacious and comfortable. We actually had a double bed and not two singles pushed together! Although the bathroom was outdated, it was very clean and pleasant nonetheless. Our balcony was facing the bins and smokers area, which wasn’t great. Luckily, there was no need to reserve sun-beds around the large pool area as there were plenty available! We enjoyed eating lunch at the Choza bar and the staff there were pleasant. The outdoor pools weren’t heated as advertised. Therefore, we particularly enjoyed the heated outdoor jacuzzi. The main buffet restaurant, El Jable, had plenty of seating. The waiting staff there were very friendly and provided us with two drinks each with our meals. Although the buffet selection was quite repetitive each day, the food was of an excellent standard. However, I often skipped breakfast as the cereals were bland and there wasn’t much choice. The only issue we had with this restaurant was the flies! We were allowed to dine once in both of the themed restaurants as part of our All-Inclusive package. We didn’t eat in Sakura Teppanyaki but we did have a three-course meal in La Tosca. We found it difficult to read the menu in this restaurant as it was in Spanish. However, the service they provided was excellent. We had drinks at the Piano Bar or Bar Teide most nights. The choice of drinks/cocktails was excellent and they even served my favourite liqueur - Tia Maria! Overall, we had a really enjoyable stay in this hotel. It didn’t bother us that we weren’t in the privilege scheme that they offer. The vast majority of the staff are polite. We found it worth being All-Inclusive in this hotel as it is roughly a 20-25 minute walk to the bars and restaurants in Playa del Duque and Playa Fanabe.

My stay at this hotel was very relaxing and laid back. The staff where very friendly and the service was both attentive and efficient. The hotel was clean although some areas need up dating. Overall a good hotel.