Hotel Ereza Mar

i have been to this hotel 5 times last year it is just perfect staff amazing and totally helpful at all times same staff remember you and your drinks i cannot stress enough how clean and well kept the hotel and all rooms and pool is it is spotless everywhere they all work so hard and seem to be a perfect team, food drinks perfect Thank you all so so much anybody with any negative comments have nothing better to moan about other than nit pick. it is a wonderful relaxing hotel

Last day of my stay so I thought I would write this review and hope that the management take on board the feedback below Good points: - Bibi the entertainment lady is great she is really friendly and always energetic she made us feel very welcome - This hotel is spotlessly clean. The cleaning staff all work really hard to keep it too a high standard - The jacuzzi chill out zone is a nice added touch to this hotel and is amazing of a afternoon when the weather cools down - Never any shortage of sun loungers and always a choice of were you want to sunbathe - Good location on the beach front - Rooms cleaned daily and even little chocolates left on your bed Improvements: - A complimentary bottle of water is put in your room on the first day but after that bottled water is chargeable as this is not replenished this is not like any other 4* all inclusive I have been too: my suggestion would be to top up bottles of water in the rooms daily - Food is not 4* standard very repetitive and not much choice, breakfast is poor: more meats on the grill of a night time and a wider variety of potatoes and side dishes would improve this greatly, omelettes at breakfast would be a nice touch too - Local spirits on the all inclusive are the cheapest of the cheap. We asked for veterano which is Spanish brandy (9€ a bottle in the supermarkets) this was chargeable at 3€ a drink!! the spirits they serve as part of all inclusive were disgusting: my suggestion would be to live up to a 4* hotel and serve Spanish drinks and not the cheap cheap stuff - It rained whilst we were there and whilst this is not the hotels fault there was no shelter or anywhere in doors to sit whilst it rained as this hotel is all open plan and areas are all outside: my suggestion would be to open the main bar area when the weather is bad / in the colder months - Restaurant dress code. My partner was told he was not allowed in the restaurant wearing a vest, whilst this would be ok if it was a hotel rule for everyone it is unfair that ladies are allowed to wear vest tops but men cannot. In this day and age this is discrimination against gender: it should be one rule for both men and women or none - The restaurant will not allow glasses from the hotel bar in the restaurant (even though they were the same size) we offered to take them back out with us when we left but they still wouldn’t let us bring them in forcing us to leave our drinks: This is a silly rule as the restaurant only serves beer and wine with meals if you want anything else you can’t have it with your meal this rule needs to be changed - Some music outside whilst sunbathing would be good as this is a very quiet hotel which can sometimes feel a bit lifeless - The lifts need updating compared to the rest of the hotel they are very old I was staying on the 3rd floor and used the stairs as the lift felt very old, worn and tired looking