H10 Tindaya

Just returned from a 10 day holiday, feeling fairy underwhelmed: Room We booked a Junior suite and the room itself was pretty nice. However, we were located near the central atrium of the hotel which was unbelievable loud at night. Even after the bar closed and the general hum died down, you could still hear guests walking past the room and using the lifts to get to their rooms. The whole place just echos due to the building layout. We requested to move rooms and were told to either pack up our room by 11am, in the hope a room in a quieter area would be available later that day, or pay more money for a superior junior suite which was further out and available. In our desperation for a better nights sleep, we chose the latter option but were then kept awake by noisy neighbours. Despite being in the refurbished section of the hotel, the walls between rooms are thin plasterboard and you could hear everything! Pools Having a heated pool was going to be essential in January but we were disappointed that the heated kids pool isn’t the one with the flumes and pirate ship but a small circular pool about a foot deep. There is a heated adult pool but it remained fairly abandoned most of the time, a quick dip was all we could manage as it really was not that warm. Spa If you want to access the spa area and use the pool etc, it’s 10 euros each (including children). And even if you book a treatment, you’ll still have to pay the spa access fee to swim. On that note, my husband booked a pedicure and ended up with his foot being cut quite badly, needing a bandage to stop the bleeding. The spa staff were very apologetic but despite not even being able to finish the treatment, they were still going to charge my husband and said he go in the spa for free...I’m not to sure how they expected him to use the spa with a bleeding foot. Food Generally the food was good with different themes each night, on a weekly rotation. No matter what time, theres food available which was good. It can get quite busy in the main buffet hall so waiting for a table wasn’t uncommon. Route 66 was a bit of a flop. It was nice to eat somewhere different but the food wasn’t particularly memorable. Drinks Good array of drink choices as part of the all inclusive package, including branded alcohol. The coffee machine in the rooms only serves espressos so if you’re more of a latte/cappuccino drinker, it’s not too useful. We also found ours not to be clean, with ants floating in the water. It took 3 separate requests for it to be cleaned out/replaced, for anything to actually be done. Mike’s coffee bar is good and including in the all inclusive package. Unfortunately it doesn’t open until 5pm so if you like a morning coffee, you’ll be using the self service coffee machine which isn’t so bright. Generally we came away a bit disappointed with the experience. Compared to the general standard of 4* hotels we have been to, the attention to detail is lacking and the quality of service is inconsistent. It’s really not somewhere we would look to return to.

We booked this for some winter sun and whilst the weather was fairly good (few cloudy afternoons) the H10 lived up to its high TripAdvisor ratings. It's a large impressive hotel with a number of pools over looking the ocean. The all inclusive is the best I've experienced with quality food aplenty. The drinks are quality and branded such as Estrella beer on draft and Gordon's gin and Smirnoff vodka. Huge choice of food to cater for everyone at breakfast, lunch and dinner. We had a complimentary visit the the themed 'Route 66' American diner which is on site - it was not great! It was a nice place and it's a great concept, just badly executed with lack of staff, long waits between courses and generally disappointing..... The rooms are excellent and clean. The staff are friendly enough too. There is a beach which you can access straight from the hotel complex, it seems to attract nudists and with no signs to warn of it, it's worth walking in the opposite direction! There are a few small misses.....no tables outside, lack of toilets outside so chose your sun loungers carefully or end up with quite a walk. We ordered a kettle for our room, this arrived on day 3 but with no cups to drink from so despite costing 15 Euro,s we weren't able to use it! There are a few small walks to shops etc but with the complex offering so much (including nightly entertainment) no need to go anywhere. 4 star is accurate. Would return.

I’ve never been to such a noisy hotel. You can hear the people next door and above you so clearly. Alarms going off on holiday! Cases dragged along corridors very hard to get any quality sleep. The positive from this Hotel it’s very clean and food was fantastic stayed all inclusive and didn’t get bored at all with the variety put out nice resort good beach but take earplugs with you