H10 Tindaya

I stayed here in 1st week of September 2019. Its a good hotel, with great staff always friendly and helpful. The location is good. Its quite calm even with a kids pool at the resort. Only thing i will tell people to bear in mind is there are stairs to go up and down from the beach to hotel, also from pool to reception there is stairs everywhere. So a lot of walking. Only things that need improving is that the hotel charges for ironing clothes and do not keep any spare ones at the hotel. You also have to pay extra for food and drinks on your last day since they cut off your all inclusive band and state the food and drinks after check out is not free. You have to pay €10 each for the food and drinks. Also there is no coffee and bar place open in the day time, you have to go down all the stairs to the pool side bar for the drinks. The beach is nice, with beautiful ocean. There are also some nudist on the beach. The sunbeds on the beach are quite expensive €9 for chair and umbrella per day. The sunbeds belong to a private company.

My family and I (wife and kids of 6 & 8) have just returned from a week’s stay in August 2019. My wife and I had previously stayed here in November 2018 on our own and decided to come back as thought the kids would enjoy it and they certainly did. I must admit we were a little worried after reading a few bad reviews about how the pools were going to be (they were heated in November!) and the entertainment for the kids but we need not have worried. I have broken down my review in to sections below; Hotel/Room – The whole hotel is really clean, could say spotless. Staff on reception spoke good English and were always really helpful and friendly when we required them. We had a family room with a sea view and it was plenty big enough and was cleaned daily. Only a few English channels on the TV but one of them was Horse and Country, which was handy seeing as my wife and kids love horses! We didn’t really spend much time in the room anyway, so the TV channels wouldn’t have affected us much anyway. Plus we bought their pads and connected them to the WIFI in case they were just relaxing in the room before going out in the evenings. You can connect to the WIFI throughout the hotel and round near the pools, if you so wished. The only bad point was that on the 2nd to last day a cockroach came crawling out of the sofa bed my daughter was using (she wasn't in it at the time, thankfully)....so we caught that and chucked it over the balcony! Restaurant – Great, varied choice of food daily. Wasn’t one night where the kids, my wife or I were disappointed with the choices. Obviously there were some repetitive things each day for kids/fussy eaters but we all found it good quality and the dessert section isn’t one for the week willed! The people working to clear the tables done a great job and we never struggled to get a table any time we went in there. We had one night in Route 66 as part of our AI deal. It has improved from our previous visit. So it seems they have taken on board some of the criticism from previous reviews. It still seems a bit quiet in there as it is quite a big area but never full, so doesn’t create much of an atmosphere though. The food was decent enough though and a nice change from the AI buffet for one night. Pools – Yes, they were a bit on the cold side. Kids didn’t care though and spent hours in them every day – as did Daddy! They’re a bit cold when you first get in but you soon get used to it. However, I can see how some people might find them too cold to spend too long in if you are sensitive to the cold! Beach – Lovely private beach. We only went on it once though as kids were more interested in the pools……We strolled round the rocks to Costa Calma beach on the final day, which was a lot bigger but still quiet. We also had a hire care a took a 20 minute drive to Jandia Beach one day just for a change of scene, which is lovely and recommended. Entertainment – The entertainment team worked really hard day and night. They were round the pool during the day letting us know about activities and done the entertainment on some evenings too. It’s not going to win any awards but the kids sat and watched it, so it was job done! They also have external acts come in and we found most of them decent enough to sit and watch. Its typical hotel entertainment, so not sure what some people are expecting…. We didn’t find our kids being excluded due to being English at all. The kids club also has a lot on and tried to get my two involved but they just decided not to. Not for any particular reason but just think they liked being in the pools too much! There is a mini golf course in the hotel grounds but we didn't get round to using that and also a giant chess set. There's also a games room with pool tables, table football, table tennis and a few arcade machines where the kids spent most of their spending money! Overall I would recommend this hotel for people with young children as there is plenty to keep them occupied, its clean and the food is great. Yes the pools are a bit cold and there are prob more foreign people than English but that didn’t bother us one bit or affect our holiday in the slightest. Would I go back? Yes!