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    TRS Coral Hotel

    PPPPP Plus

    InCosta Mujeres, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2454 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The TRS Coral Hotel's one of the latest luxury characters to set up shop on Mexico's Caribbean Coast.

    This adults-only place has a cracking view waiting outside. It's set on the shores of the Costa Mujeres – an up-and-coming strip of chalk-white sand that branches away from Cancun.

    There's no messing about when it comes to facilites. This place rocks six restaurants, a private beach club, an open-air amphitheatre and a Rafa Nadal Tennis Centre. And if you fancy something a bit swanky, you'll be able to upgrade to a room with a private pool*.

    While you're away, you'll have access to our 24-hour digital service, and a rep will visit at least once.

    • Rooms: 469
    • Lifts: 4 in each building
    • Buildings: 3
    • Floors: 3

    Things you'll love

    • On the beachfront
    • Adults only
    • 6 restaurants

    Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Option to have certain meals at five different à la carte restaurants in TRS Coral. The Dine Around programme means you can also use the bars and restaurants at the nearby Grand Palladium Costa Mujeres Hotel and Resort. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

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      accommodationData.facilities
    • Outdoor pool

      Views of the Mar Caribbean will complement your swim.

    • A la carte dining

      6 à la carte restaurants to choose from.

    • Sports bar

      Live sports matches are shown on big TV screens, whilst you're having a drink, and it's located at the Grand Palladium Costa Mujeres Resort & Spa.

    Rooms

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    • Junior Suite with Balcony or Terrace

      These junior suites come with air-con, Wi-Fi, a flatscreen TV, a minibar, a safe, tea and coffee facilities, bathrobes, slippers and a hairdryer. Luxuries include butler service, a memory foam mattress, Nespresso coffee machine, 24-hour room service, a whirlpool tub and a pillow menu. The bathroom comes with a bathtub, two wash basins and mirrors. They sleep up to three with a double bed or twin beds, plus a sofa-bed in the bedroom.

    • Swim-up Junior Suite with Terrace

      These junior suites have access to a pool from the terrace. They're kitted out with air-con, Wi-Fi, a flatscreen TV, a minibar, a safe, tea and coffee facilities, bathrobes, slippers and a hairdryer. On top of this, you'll have some extra luxuries, like butler service, a memory foam mattress, Nespresso coffee machine, a whirlpool tub, 24-hour room service and a pillow menu. The bathroom comes with a bathtub, two wash basins and mirrors.

    Wonderful vacation during the start of a pandemic
    04 Apr , 2020 mwjmart, 43583
    We were the last group before the resort shut down for the Corona virus and were treated like royalty as most vacationers stayed home. We chose not to stay home and hoard toilet paper and missed the first week of mayhem in the states. Best decision of my life. The staff and facilities were top notch and couldn’t thank you enough for your hospitality. Unfortunately a lot of the live entertainment was told to stay home and that was the only disappointment but was totally understood. Thank you again for a memorable stay. Your staff was wonderful and I hope to see them all again someday soon.
    Poor stay :(
    03 Apr , 2020 Sarah t, 186460
    We were moved here due to corona, hotel handled it poorly. The only reason we stayed was due to Abraham, who couldn’t have done enough&helped us sort our room as reception wouldn’t when we had an issue with our room! We didn’t even have functioning air con! None of the resteraunts were open due to corona virus however there were always LOADS of staff around the 2 places open for dinner. The pool was our saviour in this hotel and without the wicked service and laughs, and a room resolution from the pool manager-not reception-pool manager, Abraham, we would have been transferring to another hotel! Poor show on the customer service! And the food was just not to scratch for a 5* hotel.
    Fantastic Hotel
    03 Apr , 2020 orlovadiana1, 186338
    We have chosen TRS Coral as our Honeymoon destination and we were beyond happy with our choice! The hotel is modern and clear, friendly and attentive staff, good food and beautiful Spa!!! Huge THANK YOU to: our butlers Erick and Tony, all pool bar staff - Martin especially, everyone at Helios and Capriccio Restaurants. Also a special THANK YOU to the LOVELY gentleman (apologies can not remember the name) at the catamaran station on the beach!!! In general THANK YOU everyone who made our stay amazing and full of life time memories!
    tranfered from riviera maya
    02 Apr , 2020 paulallain2020, 858490
    staff not cooperative with us. when we would discuss anything it would have to be there way. check in took 3 hours. we ask to be closer to our friends and were told it was not possible, but our butler said there was nobody in room next to us.
    Fabulous Hotel
    30 Mar , 2020 Bignic2012, 186338
    Two weeks in an adult only 5* all inclusive hotel. Was perfect in every detail. The rooms were amazing, clean and our own butler. The food choices were vast and of good quality. The pool was freeform and clean. Plenty of sunbeds available. However, you are charged for use of the Bali beds, with maybe ine available for first come basis. Was told that reservation for beds was not needed but on the first morning many beds were already covered by towels. There was still a few beds available to use. The staff were incredible. Freddy on the bar was first class and Pedro in the breakfast area was wonderful. Second week was quiet due to the coronavirus situation so some restaurants were closed. This did not spoil our holiday. Would recommend and happy to try another hotel in this group.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally